Location: Sheboygan,WI, USA
The following vacancy exists in the Sheboygan Area School District. The Sheboygan Area School District does not discriminate based on age, handicap, marital or parental status, national origin, pregnancy, race, religion, sex, or sexual orientation. Applications will be accepted only through the Wisconsin Education Career Access Network (WECAN). Go to: to create an account and submit your application materials.
Position Summary
* Unpack and setup workstations, laptops, iPads, Chromebooks, and related peripherals.
* Assist with student accounts.
* Assist with instructional questions, and general use of systems: Google apps, Microsoft Office, Adobe software, etc.
* Register Chromebooks and assign them to students.
* Assist with logging into Google accounts.
* Verify Google account and fix disabled Google accounts.
* Verify the correct email addresses of students.
* Assist with deploying Google Apps.
* Handle Chromebook damage and repair issues, freezing, or general Chromebook function issues.
* Support Chromebook Wi-Fi connections/issues.
* Provide general help with settings on Chromebooks.
* Support the whole class issues with an Internet connection.
* Support How to questions in Google.
* Troubleshoot, diagnose, and repair teacher computer issues Newline and SmartBoard hardware connection issues.
* Troubleshoot, diagnose and repair Chromecast hardware connection issues.
* Install, configure, and maintain workstation, laptop, and iPad operating system software and related utilities.
* Configure workstations, laptops, and iPads to interface peripherals, network services, and mainframe systems.
* Provide hardware and software technical support to end-users.
* Advise users on methods to avoid computer downtime or loss of information.
* Set up and maintain Nutritional Service computers and applications.
* Set up and maintain Library Automation computers and applications.
* Maintain schedule and logs of all service requests at the high school.
* Assist in the configuration and maintenance of building networks.
* Other duties as assigned by supervisors.
Salary Information
The starting rate of pay for this position is based on experience and starts at $22.06 per hour. It includes a generous district benefit package.
Job Details
This position will involve 8.0 hours per day, Monday through Friday. Year-round.
Qualifications
MINIMUM QUALIFICATIONS:
* Two-year degree in a Technology-related field or three-plus years of related work experience.
* Ability to install, maintain, and provide technical support for Chromebook, Mac, and Windows hardware.
* Working knowledge of Google, Macintosh, and Windows 10 and 11 operating systems.
* Working knowledge of Google, Apple, and Microsoft application software.
* Basic Internet use and configuration knowledge.
* Strong team/project management skills.
* Effective verbal and written communication skills and high customer service orientation.
DESIRED TRAINING/AND OR EXPERIENCE:
* Three or more years of work experience supporting technology in an educational setting.
* Experience supporting Chromebook technology in an educational setting.
* Working knowledge of Chromebook web-based Management Console.
* Working knowledge of Mac/Windows network environment.
* Mac/Windows-related hardware certifications.
* Working knowledge of the Casper Suite management system.
How To Apply
Applications will be accepted only through the Wisconsin Education Career Access Network (WECAN). Go to: to create an account and submit your application materials.
Deadline to Apply
Applications will be accepted until position is filled.