Location: Upper Marlboro,MD, USA
Job Summary: We are seeking an experienced Software Expert to join our team as a PDI Technologies Software Trainer. In this role, you will be responsible for providing comprehensive training to company employees on the effective utilization of PDI Technologies software solutions. The ideal candidate will have a deep understanding of PDI software applications, excellent communication skills, and a passion for imparting knowledge to others.
Responsibilities:
Develop training materials, including manuals, presentations, and demonstrations, tailored to the specific needs of various departments and user levels within the company.
Conduct interactive training sessions, workshops, and webinars to educate employees on the features, functionalities, and best practices of PDI Technologies software.
Collaborate with internal stakeholders to identify training needs and customize training programs accordingly.
Provide hands-on assistance and support to employees during software implementation and integration processes.
Stay updated on the latest developments and updates in PDI software technologies to ensure training materials and sessions reflect current features and capabilities.
Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve training programs based on insights gathered.
Serve as a subject matter expert, offering guidance and troubleshooting assistance to users encountering difficulties with PDI software applications.
Work closely with the IT team and software vendors to address technical issues, resolve system bugs, and escalate unresolved issues as needed.
Assist in the development of user documentation, FAQs, and knowledge base articles to supplement training materials and support ongoing learning.
Collaborate with other trainers and departments to promote cross-functional understanding and collaboration in the use of PDI Technologies software.
Requirements:
Bachelor's degree in computer science, Information Technology, or a related field.
Proven experience at least 5 years as a software trainer or similar role, with a focus on training employees on enterprise software applications.
In-depth knowledge and proficiency in PDI Technologies software solutions, including but not limited to petroleum wholesale, ignite ERP module, propane and Commercial Fueling Maintenace and Quick Books.
Strong communication, presentation, and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse audiences.
Demonstrated ability to develop engaging and interactive training materials and deliver impactful training sessions.
Experience with instructional design principles, adult learning methodologies, and training evaluation techniques.
Exceptional problem-solving skills and the ability to troubleshoot software issues independently and/or remotely.
Detail-oriented with a commitment to delivering high-quality training programs that meet the needs of various user groups.
Ability to work collaboratively in a dynamic, fast-paced environment and adapt quickly to changing priorities and requirements.
Certification in PDI Technologies software applications is a plus.
Join us and play a key role in empowering our employees to maximize the potential of PDI Technologies software, driving efficiency, productivity, and innovation across the organization. Apply now to become part of our dynamic team!
This is a remote position.