PennDOT - PS6 A4 SC1 (Computer Operator) - Telework position
: Job Details :

Computer Operator needed in PennDOT's Automation Unit. ***This requisition's current PO is funded through 692368, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/NA-6/NA/26.*** ***The method of interview is via Teams with the candidate's participation with video-enabled.*** ***This position will be teleworking. Candidates must reside within reasonable driving distance from The Keystone Building in Harrisburg, PA. The individual in this position will pick up their commonwealth-issued equipment from the 5th floor of The Keystone Building and badging could very well be done that first day too.*** ***Please note that if staff is ordered back to the office the individual will also be required to come in.*** ***Please do not submit candidates from previously similarly released req # 692368*** This position is in the Automations Unit in the Office of Administration, Technology Services Office (TSO) Infrastructure and Economic Development (IED) Delivery Center, providing support for PennDOT, DCED, and PEMA and located in the Commonwealth Keystone building in Harrisburg. Provide day-to-day technical support for all production workload scheduling and coordination for job execution across four platforms in two datacenters. Have a working knowledge of current mainframe technology with emphasis on the z/OS operating system, IMS, DB2, VTAM, SDSF, ITOM, and JES2. Consult/Participate in a joint effort with application development teams to understand business initiatives and provide technical analysis to ensure maximum workflow on all platforms while supporting current methodologies and efficient production processing. Receive change and incident requests through the BMC Remedy on-line intranet based system. Positions in this unit have the responsibility for processing all change requests affecting the mainframeserver production environments in the Remedy application. Scope of Remedy work includes processing department and bureau requests, where responsibilities are: •Coordinating and changing all RACF protected production libraries for program source code, executable load modules, JCL, IBM's TIVOLI Workload Scheduler/Controller (TWSC) and related procedures. •Work as an analyst for the Remedy Service Management System providing coordination, analysis, and support for the review, routing, closure and quality assurance for all requests for IT Services involving production migration, workload applications, naming convention standard, configuring timelines and implementation of workflows, running and the decommissioning of legacy batch jobs as new platforms are implemented. •Verify accuracy of each request for complete information, required approvals and enforce policies and procedures related to each request. •Perform changes as requested or redirect requests requiring further clarification and contact requestor to obtain additional information when needed. •Process Remedy exceptions and special job requests requiring unique or emergency handling. These include jobs to be run in the production environment that are outside the normal processing schedule. The complexity and nature of this work requires the individual to be receptive to the daily challenges provided by these requests. •Ensure submitted change requests are complete and accurate and review Remedy activity that includes requests, results and ensure all requests are handled within pre-determined schedules Process and communicate via the 'Daily Report' e-mailed to Operations RTP Data Center with all special job handling information and instructions for daily production processing, including schedule changes. Review daily production report from the outsourced data center for accuracy and required information. Scheduling batch jobs which consists of updating calendars from normal work days to state holidays and to calculate dates tailored for the JCL. Determine period definitions and run cycles per the yearly calendar. Use the Dynamic Workload Console and Tivoli Workload Scheduler to schedule production jobs for batch processing. Understand and enforce policies and procedures related to PennDOT's workload scheduling services including naming standards, runbooks, triggers and error code handling. Recommend improvements to work standards for assigning, scheduling and reviewing both day-to-day activities and for long term initiatives. Support Implementations or Releases which may require evening or weekend coverage. Required/Desired Skills Skill Required /Desired Amount Consultant Experience Consultant Last used Experience with scheduling Batch Processing jobs on mainframe and/or servers. Required 1 Years Essential knowledge of primary mainframe systems with emphasis on TSO, ISPF, JES2 and ITOM. Required 1 Years Working with BMC Remedy Service Management System. Required 1 Years Questions No. Question Consultant Answer Question2 Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume? Question3 If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that? Question4 This position is 40 hours per week. Is this understood? Question5 Inaccurate responses to the skills above will result in your company being omitted from future PennDOT requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses? Question6 This position will be teleworking. Candidates must reside within reasonable driving distance from The Keystone Building in Harrisburg, PA. The individual in this position will pick up their commonwealth-issued equipment from the 5th floor of The Keystone Building and badging could very well be done that first day too. Is this understood? Question7 This requisition will feature first round interviews via Teams. In order to deter a fake candidate scam the candidate must present a valid photo ID to the camera at the beginning of the interview. They also must pan the camera 360 degrees in the fixed room for the panel to see to make sure they are the only person in the room during the interview. Do you accept these conditions? Question8 Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.