Perioperative Control Desk Liaison at Arnold Palmer Hospital
: Job Details :

Position Summary Job Title: Perioperative Ctrl Dsk Liason Dept: APH Surgery Status: Variable Full Time Shift: First Experience Two years current operating room experience for the surgical area; and/or 2 years of PACU experience for the PACU area. ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN Located on the downtown Orlando Health campus, Orlando Health Arnold Palmer Hospital for Children has been roviding compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years. With 156 licensed beds and a team of experts in more than 30 pediatric specialties, the hospital has earned a Best Children's Hospitals recognition by U.S. News & World Report for 14 consecutive years and has been named a Top Children's Hospital by the patient-advocacy Leapfrog Group. Orlando Health Arnold Palmer has held MagnetRecognition for nursing excellence and quality patient care since 2013 and several units have earned Beacon Awards for Excellence for employing evidence-based practices to improve patient outcomes and patient and staff satisfaction. Our pediatric Level I Trauma Center and ER is the only Central Florida facility to provide the highest level of emergency trauma care exclusively to children, and Orlando Health Arnold Palmer is the only facility in Florida to achieve Level I Children's Surgical Verification and Level I Trauma Verification by the American College of Surgeons. Orlando Health Arnold Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. Orlando Health Is Your Best Place to Work is not just something we say, it's our promise to you Responsibilities Coordinates all activities-whether PACU- or OR-related-with the surgery schedule, ensuring that 100% of all surgery patient procedures are completed timely and efficiently. Essential Functions • Ensures incident reports are initiated and completed for all unusual circumstances or incidents per facility guidelines. • Ensures excellent customer service and communication skills with surgeons, anesthesia, team members, and management. • Maintains open line of communication throughout the shift between Sterile Processing/Materials Management (surgery), Guest Services, Admitting, Anesthesia, PreOP (PACU) and other departments as required. • Collaborates with Assistant Nurse Managers/Learning Specialists to ensure that staff competency levels match the duties being performed. • Ensures coverage for Desk Liaison deficits, per guidelines of each facility. • Schedules after hours and add on cases in an accurate and timely manner, notifying all applicable departments and team members appropriately (Surgery). • Orients new clinical team members in the functions and role of the control desk. • Works in collaboration with Surgery Charge Team (Anesthesiologist, Surgeon) to ensure constant flow of surgical cases. If cases are delayed, notifies the appropriate personnel of the delay. • Coordinates patient care with multi-disciplinary departments (Pre-op, PACU, Radiology, Lab, Blood Bank, OR, ED, IP Unit, etc.) in emergent and non-emergent cases to maintain a consistent level of patient care. • Acts as resource person, particularly on off shifts, answering or obtaining technical answers to questions regarding cases. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training For Team Members hired into this job prior to January 1, 2020: Graduate of an approved school of nursing. Effective January 1, 2020: New Hires and Team Members moved into this job and/or transferring Depts. must obtain a Bachelor of Science in Nursing degree (BSN) within 36 months of placement. Licensure/Certification Current license in the State of Florida. Maintains current BLS/HealthCare Provider Certification and appropriate Advanced Life Support, if required by individual facility. Experience Two years current operating room experience for the surgical area; and/or 2 years of PACU experience for the PACU area.Education/Training For Team Members hired into this job prior to January 1, 2020: Graduate of an approved school of nursing. Effective January 1, 2020: New Hires and Team Members moved into this job and/or transferring Depts. must obtain a Bachelor of Science in Nursing degree (BSN) within 36 months of placement. Licensure/Certification Current license in the State of Florida. Maintains current BLS/HealthCare Provider Certification and appropriate Advanced Life Support, if required by individual facility. Experience Two years current operating room experience for the surgical area; and/or 2 years of PACU experience for the PACU area.Coordinates all activities-whether PACU- or OR-related-with the surgery schedule, ensuring that 100% of all surgery patient procedures are completed timely and efficiently. Essential Functions • Ensures incident reports are initiated and completed for all unusual circumstances or incidents per facility guidelines. • Ensures excellent customer service and communication skills with surgeons, anesthesia, team members, and management. • Maintains open line of communication throughout the shift between Sterile Processing/Materials Management (surgery), Guest Services, Admitting, Anesthesia, PreOP (PACU) and other departments as required. • Collaborates with Assistant Nurse Managers/Learning Specialists to ensure that staff competency levels match the duties being performed. • Ensures coverage for Desk Liaison deficits, per guidelines of each facility. • Schedules after hours and add on cases in an accurate and timely manner, notifying all applicable departments and team members appropriately (Surgery). • Orients new clinical team members in the functions and role of the control desk. • Works in collaboration with Surgery Charge Team (Anesthesiologist, Surgeon) to ensure constant flow of surgical cases. If cases are delayed, notifies the appropriate personnel of the delay. • Coordinates patient care with multi-disciplinary departments (Pre-op, PACU, Radiology, Lab, Blood Bank, OR, ED, IP Unit, etc.) in emergent and non-emergent cases to maintain a consistent level of patient care. • Acts as resource person, particularly on off shifts, answering or obtaining technical answers to questions regarding cases. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures.