Salary : $41,032.00 - $51,237.00 Annually Location : Clayton, NC Job Type: Full-time Job Number: 24-00682 Department: Community Development Division: Planning Opening Date: 09/19/2024 Closing Date: Continuous Hiring Pay Range up to:: $51,237.00 Description * Salary Grade SG105* * Recruitment Range: $41,032.00 - $51,237.00* ** Salary offered will be determined based on directly related experience ** * Work Location is Town Hall Clayton, NC (Johnston County) * ***This is a continuous posting and applications will be processed as they are received.*** The Town of Clayton is seeking applicants for a Permit Specialist for the Community Development Department. The Town of Clayton employs more than 340 full-time staff in areas including police, fire, and electric utilities. The Town of Clayton also offers a range of PT positions including positions in Parks & Rec, Library, and Cultural Arts. The Town of Clayton is the fastest growing town in Johnston County, which is the fastest growing county in the State of North Carolina. The vision for the Town of Clayton includes a thriving town where growth contributes to the quality of life enjoyed by long-time residents and newcomers alike; easy access but with an atmosphere that feels smaller than it is; a system of parks and greenways that connect people and places; neighborhoods with a variety of quality living options; a town that offers opportunities for people to live, create, shop and eat; a bustling and historic downtown, and businesses that are successful, growing, and investing in the community. Duties & Responsibilities This position is responsible for providing a variety of administrative and record-keeping duties in support of the Planning Department. Employees in this position provide information to developers, contractors and homeowners regarding the planning and building permit processes, as well performs intake of all building and zoning permits. Duties of this position also include greeting the public, explaining requirements for various permits, establishing electronic and hard copy records, handling complaints and preparing reports.
- Provides assistance to the public for obtaining building and zoning permits; interviews customers to determine what type of permit is needed; provides appropriate applications and addenda, compiles necessary information to complete permit, verifies contractors' licenses are current and appropriate for the work to be done; ensures necessary development reviews and health department permits, etc. have been obtained.
- Issues permits upon approval of applications; takes payments for all building and zoning permit applications; schedules building and zoning inspections and re-inspections; types associated correspondence.
- Assists developers, builders, contractors, and the general public with various development services including zoning information, other State and federal regulatory compliance information, various permit applications, communications with utility service providers, etc.
- Compiles forms, permits, notices, licenses, or form letters with designated or routine information; records data from approved building permit applications for the issuance of permits and receipts.
- Maintains record of permits issued; enters permits, inspections and re-inspections information into computer and creates and maintains hard copy files with applications, inspection reports, etc. and retrieves filed materials based on knowledge of departmental activities.
- Summarizes information and selects data from varied sources to prepare records and reports of financial and inspection activities.
- Answers telephone and greets visitors; gathers and provides information based on knowledge of programs and procedures; uses tact and discretion to deal with customers.
- Additional duties as assigned.
Special Requirements, Education & Experience
- Considerable knowledge of building permitting process and requirements for various kinds of construction.
- Considerable knowledge of modern office practices and procedures including office automation equipment and software for word processing, data base management, and spreadsheets.
- Considerable knowledge of administrative procedures, ordinances, rules and regulations pertaining to building and zoning permits and inspections.
- Working knowledge of building codes and related ordinances applicable to building permits.
- Working knowledge and ability to use correct grammar, vocabulary, and spelling.
- Working knowledge of North Carolina contracting regulations and licensing requirements.
- Ability to create and maintain accurate detailed records.
- Ability to plan and organize administrative support activities and tasks.
- Ability to communicate effectively in person and by telephone and to deal with difficult and angry customers.
- Ability to interpret building permitting requirements and regulations and give information and instructions on departmental programs and procedures based on inquiries.
- Ability to establish and maintain effective working relationships with supervisors, co-workers, builders, developers, and the general public.
- Ability to maintain records and files and to gather and compile data from a variety of sources to produce required and requested reports.
EDUCATION & EXPERIENCE
- High School diploma or GED required
- Associate or Bachelor degree in Building/Construction industry or related major field preferred.
- NC Notary license preferred.
- Experience in administrative support and customer service work involving customer contact, preferably in the building trades, construction, or government industries.
OR Depending on the position, the Town may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. *SUBMIT OFFICIAL APPLICATION USING THE TOWN'S CAREER WEBSITE* ***This is a continuous posting and applications will be processed as they are received.*** If you have technical issues submitting your application, please call the NEOGOV (governmentjobs.com) Help Line at 855-###-####. If there are any questions about this posting, other than your application status, please contact the Human Resources Office. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. To check the status of your application, please log on to your NEOGOV account and click Application Status . It is not necessary to contact the Human Resources Office to check the status of an application. Normal processing time for applications is 30-45 days from the closing date of the posting. To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. Degrees must be accredited by the U.S. Department of Education. Transcripts and degree evaluations may be uploaded with your application. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resume's on the on-line application) WILL NOT be used for screening for qualifying credit. See Resume or See Attachment WILL NOT be accepted in lieu of completing an on-line application form. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Applicants may be subject to a criminal background check. Credit and motor checks are required for some administrative, finance and operational positions. Applicants will be required to take and pass a Pre-Employment Drug and Alcohol screen once they are verbally given a conditional offer of employment. Depending on the position, employees may be subject to random drug and alcohol screens throughout their employment. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA). Town of Clayton employees enjoy many benefits including a retirement pension plan, 401K membership, Paid Vacation, Sick and Holiday Leave, State Health Plan, and various other benefits. Benefits information can be found by going directly to the Town of Clayton website at: When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills & abilities, internal equity and budgetary considerations pertinent to the advertised position. The Town of Clayton is an Equal Opportunity Employer. Hiring salary will not exceed hiring pay range unless approved by the Town Manager. Applications may be reviewed to determine if applicants education and experience is more applicable to other vacant positions within the Town. 01 Explain your work experience directly with customer service and providing administrative support. 02 The work experience that you have listed on this application, does it support any of the following: building trades, construction or government industries? If so, please explain your roles and or responsibilities related. 03 Are you willing to accept the position if offered at the recruiting salary pay range $41,032.00 - $51,237.00?
Required Question