Personal Banker I
: Job Details :

Civista BankDescription:Position Purpose:A Personal Banker I (PB I) is responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals. The PB I also provides sales, service and operational support to the retail banking team. The PB I demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.Key Accountabilities, Responsibilities and Expectations:* Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience.* Develop an expansive knowledge of products and services to fulfill customer needs; open new accounts, perform maintenance, meet cross sell goals and solve problems daily.* Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.* Ensuring operational tasks are followed & completed daily.* Execute customer requests with speed and accuracy.* Maintain cash levels and outages within the parameters of the established guidelines.* Constant, consistent communication internally and externally.* Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.* Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.Requirements:Qualifications, Knowledge and Skills:* 2-3 years of previous teller experience required.* Excellent oral, written and presentation skills* Detail oriented with the ability to work under deadlines with frequent interruptions.* High School diploma or equivalent required.* Above average knowledge of technology and willingness to adapt to new software technologies.* Ability to work under deadlines with frequent interruption.Physical Requirements:* Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.* Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.* Work involves lifting and moving objects up to 50 lbs.* Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.* Work involves some travel to attend meetings, training, and so forth.Pay Transparency Nondiscrimination Provision: Equal Opportunity Employer EEOC M/F/D/VThis Position Description is not a complete statement of all duties and responsibilities comprising this position.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.PI54e9f14e10c0-29400-#######4