Location: New York,NY, USA
Personal Representative - School Professionals, New York
About the Role
We are seeking a dynamic personal representative to join our mid-town staffing firm team. The schedule is 9 AM – 6 PM, Monday - Friday. The ideal candidates will be team players with strong communication skills, have excellent judgement, and a no job is too small mentality.
Responsibilities Include:
· High volume screening and interviewing of applicants for our substitute teaching roles.
· Identifying, evaluating, and placing talent by exercising good decision-making skills.
· Documenting detailed notes into internal system
· Use judgment to match and place qualified candidates to job orders, follow up regarding assignment changes, cancellations, etc.
· Frequent communication with field employees via phone and email, including temp check-ins and follow up on employee grievances and questions
· Coaching and educating field employees on policies and procedures
· Making employment status determinations and conducting employment terminations of field employees with autonomy using personal discretion
· Onboarding process/credentialing of field employees (verification of references, education, medical documentation, and certification), and coding skills
· Audit field employee credentials and ensure candidates meet compliance requirements
· Brainstorming of ideas to identify new sources of educational staff recruitment
· Drafting reminder messages for field employees
Ideal Candidate Background
· Bachelor's Degree
· High comfort level with speaking on the phone and making first contact calls
· Prior experience working in customer service, staffing/recruitment, and/or education
· Outstanding verbal and written communication skills
· Possess great interpersonal skills and a positive attitude
· Ability to work in a fast pace, changing environment
· High degree of integrity, sense of urgency, decision making, and problem-solving skills
· Ability to prioritize and excellent follow up skills
· Driven to help people
· A desire to work in a team-oriented environment
· Proficiency in Microsoft Office
About School Professionals
Founded in 2003, School Professionals is the largest provider of Substitute Teachers and Teacher Assistants in the New York Tri-State area. We are a division of The TemPositions Group of Companies, established in 1962, and one of the largest regional staffing firms in the US, operating in NY, CT, NJ, and Northern California!
We distinguish ourselves in the market by the quality of service we provide. Despite our large size, we offer a boutique approach to both our clients and candidates. The individuals we place work on site at our clients' schools but are treated as our employees.
The environment at School Professionals is entrepreneurial, collaborative, intellectual, and fun. We believe strongly in developing our employees through one-on-one mentoring and group instruction. We received the “Best in Staffing” award in 2018 and 2019, in recognition of our corporate culture and the way we treat our employees.
Our CEO was elected by his peers to serve as Chairman of the American Staffing Association, and currently is the longest serving chairman of the ASA Legal/Legislative Committee. In 2018, after being named to the Staffing Industry Analysts 100 most influential people in staffing list five times, he was inducted into the SIA Hall of Fame