Location: San Francisco,CA, USA
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
Our clients are always at the center of what we do, and the Personal Stylist service goes above and beyond to delight our clients with wardrobe consultations, head-to-toe styling, behind the rope access to merchandise, and on-demand personal styling for any/all of their fashion needs.
We are looking for a for a professional and enthusiastic team player, with a demonstrated commitment to customer service excellence to assist our Personal Stylist / Client Advisor in creating a memorable experience for our customers. This person will be responsible for assisting his/her stylist with client communication, outfit recommendations, and operational support during the selling process.
What You'll Do
* Assist the Personal Stylist in preparing and executing selling appointments
* Ring transactions at POS
* Process merchandise for Fashionphile Service
* Completing post appointment follow up, including order tracking, alterations, thank you notes
* Help organize appointment scheduling
* Enter and maintain precise clientele information
* Assist with Digital selling and Social media presence
* Assist in organizing gifting initiatives and experiences for Top Clients
* Ensure all unsold merchandise is returned to stock
* Ensure cleanliness of fitting rooms using housekeeping and maintenance services when necessary
What You Bring
* Excellent organizational and follow up skills
* Excellent oral and written communication skills
* Computer and systems proficiency
* Fashion sensibility
* Previous sales or retail experience is a plus
* Experience working in a fast-paced environment
* Styling, fashion and/or fashion retail experience is required
* Experience with Microsoft Excel, Teams and Sharepoint Any additional duties and responsibilities including projects, tasks, and activities as required
* High School Diploma / equivalency required.
* Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Inclusive Benefits
* Financial Solutions, including Credit Union membership
* NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
* NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S.,?with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.?Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.?Our NMG|Way culture, powered by our people, combines?individual talents into a collective strength to make?life extraordinary.?Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ...@NeimanMarcus.com.