Location: Cleveland,OH, USA
Benefits:
* Bonus based on performance
* Free uniforms
* Opportunity for advancement
* Training & development
* Tuition assistance
* Wellness resources
The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics
* Sell and conduct private and small group training with members.
* Assist members and encourage member involvement in private training.
* Arrive on time, prepared and attentive for training appointments.
* Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
* Achieve personal monthly revenue objectives as set forth by the company in sessions, PT and supplement sales.
* Conduct guest tours, and complete sales when needed through the Turn-Over process.
* Execute an effective prospecting strategy by performing Starter Sessions and other prospecting activities.
Member Experience
* Focus on changing lives through Service, Science and Sales.
* Be a brand ambassador of UFC Gym and its Train Different philosophy.
* Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
* Conduct safe and effective private training sessions.
* Maintain the organization and neat presentation of the fitness floor and training spaces.
* Respond professionally to requests and inquiries from guests, members and staff.
Miscellaneous
* Follow all policies and procedures regarding payment transactions.
* Document daily workouts for liability (adherence to national certification standards).
* Be knowledgeable of club facility and services.
REQUIRED QUALIFICATIONS:
Knowledge, Skills & Abilities:
* In depth knowledge of Private Training techniques from assessment to program design.
* Must be able to adjust and operate all Fitness Equipment.
* Knowledge of company policies, practices and procedures, including emergency and safety procedures.
* Strong interpersonal and communication skills.
* Friendly, enthusiastic and positive attitude.
* Ability to understand and follow oral and written instructions.
* Possess a strong customer service focus.
* Respond professionally to requests and inquiries from guests, members and staff.
* Strong organizational and time management skills. Understands basic record keeping practices.
* Must be computer proficient with basic skills in Word and Excel.
* Ability to work, setup and execute successful weekends.
Minimum Certifications/Educational Level:
* Current CPR/AED certification (or in progress)
* Certification from organization recognized by UFC Gym (or in progress)(NASM, ETC)
* High school diploma or general education degree (GED)
Minimum Experience:
* 2 years of related experience (preferred)
*
Benefits:
* Bonus based on performance
* Employee discounts
* Free uniforms
* Health insurance
* Opportunity for advancement
* Training & development
* Tuition assistance
* Wellness resources