Every day we work to connect the brands and customers we serve with those who love pets. Our Values: Integrity | Accountability | Collaboration | Passionate | Results-Oriented | Safety Do you share these values? Apply today and join our team! Are you passionate about pets? Want to help create a world where every pet is happy, healthy, and safe? Would you like to work for a company that cares about its employees? We're looking for a Full-Time Pets Team Associate to join our team! Starting Pay: $15.00+/hour DOE The Pets Team Associate... is responsible for maintaining outstanding customer service as per Company standards, answering customer questions, accurately and efficiently. Cares for and sells live animals and products per company operations, safeguarding company assets. In this exciting role, you will: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
- Maintain an awareness of all promotions and advertisements.
- Responsible for cleaning live animal cages and tanks to ensure healthy pets.
- Maintain orderly appearance of animal areas and supplies stocked.
- Learns products and keeps up to date on new product, able to communicate benefits to customers.
- Able to discover customer needs by asking questions, understanding the store, and developing a report with customers.
- Communicate customer requests to management.
- Offer to carryout product for customers with heavy or bulky purchased items.
- Ensure accuracy of inventory by recording used product or damaged product using our inventory management procedures.
- Stock sales floor, price merchandise, and promptly put away backstock.
- Dust and clean assigned areas.
- Any other tasks as assigned from time to time by any manager.
This is not intended to be an all-inclusive list; other duties may be required. These duties and responsibilities are subject to change at any time. Do you have the following qualities?
- Ability to communicate with associates and customers
- Ability to read, count, and write to accurately complete all documentation
- Ability to operate all equipment necessary to perform the job
- Ability to directly handle live animals without fear
Your education & experience should be similar to: 6-months work experience/ volunteer work/ or school activity The required physical abilities to perform this job:
- Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting at least 50 lbs, and perform all functions as set forth above
- Able to work with live animals of all varieties.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ***All PetZoo Alaska - All positions require a pre-employment drug screening and background check*** For non-DOT positions, THC (marijuana) is not included in the drug testing panel. For DOT positions, PetZoo follows DOT regulations for pre-employment drug screenings which includes THC (marijuana). Regular random drug testing is a part of employment. Reasonable Suspicion and Post-Accident testing includes THC (marijuana) Employees are our greatest assets. That's why we offer benefits like medical, dental and vision plans, paid time off, 401(k) plans and discounts on pet products. PetZoo Alaska provides fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. PetZoo Alaska hires and promotes individuals on the basis of their qualifications for the position to be filled. PetZoo Alaska participates in E-Verify. At Animal Supply Company, we connect passionate people, trusted brands and committed retailers to bring pets the very best. We provide the knowledge and support to help our partners grow. Together, we help pets live happier, healthier lives. Because when pets thrive, the people who love and care for them do too.