Location: Rochester,NY, USA
GENERAL PURPOSE
Assists pharmacy staff with general duties and provides support to pharmacy technicians and pharmacists. Maintains and replenishes inventory of medications and supplies and is responsible for general cleaning and tiding of the main pharmacy area. Organizes and sends medications (excluding controlled substances) to the patient care units. Answers and triages phone calls of a general nature, and forwards calls to pharmacist or technician when needed.
**JOB DUTIES AND RESPONSIBILITIES:**
**Medication Delivery**
1. Organizing and sending medications to the patient care units utilizing the pneumatic tube delivery system, assuring that medications are delivered to the correct location and in a timely manner. Any medication requiring verification by a pharmacist will not be sent until verification is complete.
2. Hand delivering medications to the patient care units as requested by pharmacy technicians or pharmacists. These will typically include medications that cannot be sent via the tube system due to stability concerns, or medications that are needed STAT.
3. The assistant is not allowed to handle or deliver controlled substances to the patient care areas.
**Inventory Management/Stocking**
1. This individual will maintain and replenish inventory of medications and supplies in the main pharmacy area to assure they are available as needed by pharmacy staff.
2. Return inventory to stock when it is returned from patient care units or other areas of the hospital. The individual will assure that all returned stock is still within its expiration date and that the label matches the products that are stored in that location.
**Phone Triage and General Communication**
1. Assist pharmacy staff with triaging general phone calls. Calls requiring the knowledge and judgement of pharmacists or technicians must be forwarded to the correct individual.
2. Answering phone or other inquiries of a general nature (not requiring a pharmacist or technician).
3. Application of proper service recovery communications and actions as needed.
4. Maintain patient confidentiality at all times.
**Miscellaneous**
1. General tidying and organizing of the main pharmacy area to maintain a neat and efficient work environment.
2. Offering ideas and recommendations for increased efficiency of processes in the main pharmacy.
3. Performance of other duties as required
**QUALIFICATIONS:**
+ High School diploma preferred;
+ Or equivalent combination of education and experience;
+ Basic understanding of computers and data entry required;
+ Excellent customer service and communication skills required;
+ Excellent attention to detail required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**