Job DetailsJob LocationWellfleet Pharmacy - Wellfleet, MADescriptionPharmacy Cashier Our Culture: Why work with us? Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.Who We Are :Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.Our Core Competencies:At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.A day in the life of this role:Reporting to the Pharmacist in Charge, the Pharmacy Cashier will serve as the first point of contact to customers at our Pharmacies and ensure a positive experience by greeting, answering questions, accepting payment, and assisting with locating merchandise. The incumbent will also be responsible for the appearance of the store by restocking storage areas and replenishing to ensure it is pleasing to the customer. Essential Functions:
- Greet customers and assist with locating merchandise.
- Provide excellent customer service by assisting customers with their shopping needs and answering customer inquiries.
- Complete customer transactions on the cash register.
- Reconcile cash register drawer at the end of the shift.
- Ensure the appearance of the store is pleasing to the customer and meets the requirements of the Director of Pharmacy.
- Restock storage areas, replenishing items on shelves.
- Stock store shelves and end-caps with merchandise when it is delivered to the store.
- Accept prescriptions to pass on to the pharmacy staff for processing.
- Complete inventory counts and order merchandise based on the results.
- Assist with price markdowns and changes for merchandise on the shelves.
- Answer telephone inquiries, referring callers to pharmacy staff when necessary.
- May need to travel to other OCHS Pharmacies as needed
- Other duties as assigned
Non-Essential Functions:
- Attends periodic staff meetings
- Adheres to OCSH policies, values and principles
QualificationsRequirements and Qualifications:
- High School Degree or equivalent required.
- 2+ years cashier experience preferred
- Experience in a customer service role required
- Interest in healthcare or pharmacology
- Demonstrated ability to prioritize and execute tasks in a busy work environment.
- Organized and detail-oriented with strong time management skills; ability to multi-task and reprioritize as necessary.
- Strong computer skills
- Attention to detail required
- Excellent communication and interpersonal skills in written and verbal English.
- Demonstrated ability to appropriately handle and manage confidential and highly sensitive information and communication.
- Ability to adhere to HIPAA and strict confidentiality standards.
- Demonstrated ability to work effectively both as a team member and independently.
- Demonstrated ability to work in a culturally diverse and inclusive environment.
- Reliable transportation to travel to OCHS sites and work events.
Physical Requirements:This is a sedentary job by nature. Requires being able to sit and/or stand for long periods of time and using computers and a phone. May need to travel to multiple sites in a day.Internal and External Contacts:
- Interfaces regularly with employees in person, on the phone & through email
- Interfaces regularly with customers in person and on the phone.
Reporting Structure:This position reports to the Pharmacist in Charge