Pharmacy Clerk
: Job Details :

Job Title: Pharmacy ClerkReports to: Chief Pharmacist, Staff PharmacistStatus: Non-ExemptSummaryThe Pharmacy Clerk's primary responsibility is patient/customer care. This position is the first point of contact for pharmacy patients and will handle all patient/customer interactions in a prompt, professional and friendly manner.Essential Duties and Responsibilities* Learn Lewis Drug policies and procedures and perform them daily* Professionally manage and assist in all patient wait times, sales, returns, and complaints* Answer phone calls promptly and in a polite manner* Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently* Maintain the confidentiality of patients' private medical information according to the HIPAA Act* Prepare paper work and compile medications for delivery and mail out orders* Manage and serve drive-thru patients in an efficient manner (if applicable)* Ability to log into a variety of software systems and use a cash register* Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations* Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities* Perform additional duties as assigned by the Chief Pharmacist/PharmacistEmployee Role Expectations* Must be neat and clean in appearance* Eagerness to help patients with a positive and friendly attitude* Strong organizational skills, attention to detail, and ability to multi-task* Must be a self-starter* Willingness to take direction when needed* Ability to maintain composure when dealing with challenging situations* Ability and desire to learn new skills* Work effectively as part of a team to support the entire pharmacy, as well as individually* Able to communicate effectively, both verbally and in writing* Learn new software systems and type (data entry) accurately and efficiently* Dependable in attendance and job performance* Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team membersQualifications* High school diploma or equivalent required (or in progress)* Ability to handle transactions accurately and responsibly* Basic math and computer skillsPhysical Requirements* Must be able to stand for long periods of time and move quickly from one workstation to another* Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)* Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels* Ability to lift/move items up to 40 lbs occasionally, up to 10 lbs frequently, and less than 10 lbs constantly* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction* Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision* Must have ability to communicate verbally with staff and patients* Must be able to handle multiple tasks in a fast paced setting (data entry, answering phones, waiting on patients, etc.)