Job DescriptionPosition Summary: Provide exceptional customer service in a safe and clean environment to ensure the customers return visit. We accomplish this in many ways including, but not limited to, treating our customers/associates in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.- Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities
Essential Job Functions: - Demonstrate a commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated.
- Administer immunizations to customers following Kroger standing orders and procedures.
- Complete clinical services according to relevant case load.
- Dispense medications to customers pursuant to prescriptions, following laws, regulations, policies, procedures and ethical standards.
- Compound medications, using standard formulas and processes, such as weighing, measuring, and mixing ingredients.
- Review prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed.
- Verify new medication against existing medication and patient profile to ensure that there are no drug or drug disease interactions prior to filling prescription.
- Verify the work of the pharmacy technicians and interns, including the accuracy of all prescriptions assembled.
- Engage the pharmacy team to hold appropriate day supply; follow protocol on recalls.
- Follow all state and federal laws regarding annual department and personal licensing application/renewal.
- Maintain established procedures for quality assurance, security of controlled substances, and disposal of hazardous waste drugs.
- Reinforce safety programs by complying with safety procedures and identify/correct unsafe conditions.
- Report all customer or employee accidents to management in a timely manner.
- Maintain adequate schedule flexibility to assist in properly staffing open shifts.
- Communicate on-going store special programs.
- Communicate information with department members that impact the department or job functions.
- Comply with the provisions and agreements set forth in company policies and the union contract(s).
- Adhere to all company, local, state, and federal laws and guidelines, including HIPAA fraud, waste and abuse (Medicare), and DEA procedures.
- Work collaboratively with team members to promote teamwork and align the goals of the organization.
- Travel to work at other pharmacy store locations within the region.
- Promote trust and respect among the team.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Desired Previous Job Experience - Management experience
- Pharmacy experience
- Retail experience
Minimum Position Qualifications/Education:- - Must be a licensed pharmacist in good standing
- Bachelor's degree in pharmacy or PharmD
- Excellent written and oral communication skills
- Excellent planning and organizational skills
- High attention to detail and accuracy
- Valid drivers license