Job SummaryThis position aids in providing efficient, effective, and economical quality laboratory services. Confirms the accuracy of demographic information in the laboratory information system; accurately interpret and enter physician written or verbal orders into the laboratory information system; reliably collect and label various specimens from patients; perform electrocardiograms (EKGs) on outpatients; perform Point of Care Testing (POCT) on patients in Anti-Coagulation Clinic; assist the Patient Access Team as needed; and other duties as assigned.Minimum Job Requirements
- High school diploma or its equivalent
- Current board certification as a Phlebotomist by one of the national registries associated with laboratory practice (ASCP, AMT, NCAMLP,HEW, etc.) at hire, certificate of Phlebotomy training or at least two years of phlebotomy experience - OR -
- Successful completion of MGH Clinical Education and In-House Phlebotomy training within 90 days of employment.
- CPR certification or must obtain at next available class upon hire.
Preferred Job RequirementsSkills / Knowledge / Abilities
- Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
- Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
- Developed computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
- Excellent customer service skills.
- Strong organizational skills in order to manage multiple issues simultaneously combined with ability to effectively prioritize.
- Ability to work independently with a high level of concentration and attention to detail.
- Ability to effectively perform job functions under periods of extreme stress.
- Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.
Working Conditions
- Typical hospital clinical environment with frequent standing and walking.
- Work may be subject to interruptions.
- Risk of occupational exposure to blood and other potentially infectious material, electrical and radiation hazards.
- Works with protected health information.
- Ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.
Physical and Mental Activities, Tools and Equipment
- Lifting, pushing, pulling, walking, sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.
- Uses computer and other standard office equipment.
- Uses patient care tools and equipment as they relate to area of clinical specialty.
Equal Opportunity and Affirmative Action Employer: Minority/Female/Veteran/Disability.Marion Health is a smoke-free environment.