Location: Rochester,NY, USA
The Opportunity
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
You will report to the Assistant Center Manager
The Role
* In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
* In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
* Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
* May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
* Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
* Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
* Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
* Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
* Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or Supervisor of donor flow issues.
* Collects arm samples or whole blood samples from donors for testing.
* Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
* Understands the policies and procedures associated with hyper immune programs at the center if applicable.
* Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
* Maintains confidentiality of all personnel, donor and center information.
* May be cross-trained in other areas to meet the needs of the business.
* Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
* Perform other job-related duties as assigned.
Your skills and experience
Education
High school diploma or equivalent required
Experience
* Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience
Working Conditions
(physical & mental requirements)
* Ability to complete routine forms or conduct routine oral communications
* Understands, remembers and communicates routine, factual information
* Must be able to see and speak with customers and observe equipment operation
* Occasionally perform tasks while standing and walking up to 100% of time
* Reach, bend, kneel and have high level of manual dexterity
* Occasionally be required to lift and carry up to 25 pounds
* Fast paced environment with frequent interruptions
* Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
* Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
* Required to work overtime and extended hours to support center operational needs
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Plasma!