Location: Columbus,OH, USA
Job Overview:
We are seeking a motivated and adaptable Physical Security Systems Analyst to join our team, supporting the maintenance, implementation, and modernization of the client's physical security systems. This role involves hands-on work with security equipment, troubleshooting, implementing end-of-life replacement strategies, supporting service calls, and acting as a key support to the Lead Analyst. The ideal candidate is proactive, detail-oriented, and capable of taking ownership of various tasks related to physical security technology, standards, and upgrades.
Key Responsibilities:
1. End-of-Life Equipment Implementation:
- Assist in the replacement and implementation of end-of-life security equipment, including cameras, access control systems, and alarm systems.
2. Service and Maintenance Support:
- Respond to service calls and support the maintenance and troubleshooting of physical security systems to minimize downtime.
- Address and resolve system issues, ensuring security systems are consistently operational.
3. Backup for Lead Analyst:
-Serve as a backup to the Lead Analyst, stepping in to handle critical responsibilities, ensuring continuity of projects and system oversight during times of absence.
4. Updating Security Standards:
- Assist in updating and maintaining security system standards and associated documentation, ensuring they align with best practices and the latest technology advancements.
5. Technology Development and Testing:
- Assist in evaluating, developing, and testing new technologies and innovations in physical security.
- Participate in proof-of-concept testing and help identify the suitability of new solutions for deployment across the company
6. Site Implementation Assistance:
- Provide on-site support for the implementation of new technologies and equipment upgrades across various company locations, ensuring successful deployment.
7. System Audits and Labeling:
- Participate in physical and software-based equipment audits, ensuring all equipment is appropriately labeled and performing battery replacements where necessary.
8. Documentation and Reporting:
- Maintain accurate and up-to-date records for installations, upgrades, audits, and service activities.
- Contribute to reports on project status, equipment health, and other metrics as required.
9. Collaborative Engagement:
- Work collaboratively with Facilities, Security, IT teams, and integrators (such as PSI and SDI) to support project execution and alignment with timelines.
10. Support for Security Operations Center:
- Ensure reliable alarm data and provide assistance in fine-tuning system configurations, thereby improving the responsiveness of the Security Operations Center and reducing unnecessary notifications.
11. Emergency Support:
-Provide continual support during outages, patches, and system changes, ensuring physical security systems remain operational and accessible.
12. Equipment Refresh Planning:
- Contribute to the annual equipment refresh cycle, prioritizing and assisting in the replacement of outdated equipment to maintain optimal system functionality.
13. Vendor and Manufacturer Liaison:
- Coordinate with vendors and manufacturers for equipment support, warranty claims, training, and troubleshooting.
14. Continuous Improvement:
- Create and refine quick reference guides, training materials, and documentation for internal teams to improve efficiency and enable self-resolution of common issues.
15. Site Security Coverage:
- Participate in site walks, security audits, and on-site evaluations to ensure adequate security coverage. Provide recommendations for improvements and assist with best practice implementation.
Qualifications:
• Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field, or equivalent work experience.
• 2-4 years of experience in physical security systems, access control, surveillance, or a similar field.
• Experience with physical security technologies such as access control systems, surveillance systems, and alarm systems (e.g., CCure 9000, Avigilon).
• CCure 9000 certification required.
• Ability to troubleshoot technical issues and provide efficient solutions.
• Strong organizational and documentation skills.
• Willingness to travel to various company sites as needed.
• Effective communication skills and the ability to work in a team environment.
Preferred Skills:
• Knowledge of Avigilon, Software House, or similar security systems.
• Experience working with service integrators such as PSI and SDI.
• Familiarity with updating and implementing security standards.
• Ability to work independently and proactively in a fast-paced environment.
MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.
MWResource does not discriminate based on race, sex, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.
Candidates must be authorized to work in the United States.
Candidates will be required to pass a background check and drug screening.
Please note we are not open to outsourcing our recruitment needs.