Position Title: Territory Sales Director – Middle East
Direct Reports: None
Reports To: Regional Director EMEA
Employment Status: Full Time, Exempt
Salary Band: Director
Work Location: Fully Remote
Travel Requirements: 50% or greater as required – domestic and international
Salary: $80,000 - $110,000 USD base, commensurate with experience
Commission Eligible: Yes
Bonus Eligible: Yes – based on performance goals and organizational performance
Sales Target: Yes
Sponsorship: Candidates must have the legal right to work in the country in which they reside
Relocation: None
Position Summary
Planetree, a global nonprofit organization founded in 1978 to improve healthcare experience, is growing and requires a Territory Sales Director – Middle East to join our growing global sales team. The sales team serves as the first touchpoint in the client journey with Planetree and are essential in creating a lasting professional and personalized experience for prospective client organizations. The continuous growth of sales is a critical focus and function of the global sales team to ensure the ongoing viability of Planetree. This is an ideal opportunity for someone who is hungry for growth and obsessed with sales and relationship management. The successful candidate must thrive in a fast-paced, client-facing role and want to engage with organizations around the world to advance a compassionate, person-centered vision for healthcare.
Responsibilities
Sales & Business Development
- Develop and execute a Territory Sales Plan to reach and exceed annual sales targets
- Create and communicate sales goals and ensure the Executive Team are informed on the progress of those goals
- Present and sell Planetree products and services to existing and new clients
- Manage and grow sales pipeline
- Ensure Salesforce CRM is updated and accurate across relevant record types
- Manage a personalized and professional handoff from sales conversion to the Consulting team
- Create proposals and utilize pricing models based on the unique needs of each prospective healthcare client
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
- Present sales pipeline progress at operational meetings and manage to KPI targets (conversion rate, lead growth, etc.)
- Grow leads through cold calling / presenting and utilization of other sales techniques to grow Planetree's reach
- Understand and monitor industry trends, healthcare challenges, and product demand to inform sales growth strategies
- Report on forces that shift strategic directions of accounts and tactical budgets
- Develop annual territory budgets in collaboration with associated Regional Director
- Resolve client inquiries and complaints through consistent and timely communication
- Demonstrate an ability to consolidate large datasets into distilled themes and recommendations including an understanding of relationships between qualitative and quantitative data
- Independently manage travel to both domestic and international locations
- Submit expenses and other documentation in a timely manner
Planetree Corporate Services
- Collaborate with Planetree corporate services as required for complex proposals, client requirements, and requests for proposals/tenders
- Complete required training and maintain competency in all Planetree products and services
- Provide feedback from clients to Engagement, Consulting, and Marketing teams to improve and develop services
- Prepare presentations and speak at conferences to represent Planetree and its services as required
- Contribute to thought leadership efforts through activities such as webinars, case studies, outreach, etc.
Teamwork & Culture
- Live and uphold Planetree's Mission, Vision, and Values
- Partner reliably, consistently, and kindly with colleagues around the world to deliver a consistent, high-quality Planetree
Critical Skills
- Direct, hands-on experience selling products and services to healthcare providers across the continuum of care
- Demonstrates interest in driving positive change in healthcare
- Deft at engaging in professional communication (written, oral, non-verbal) with individuals from a variety of backgrounds and cultures
- Able to manage multiple clients at various stages of the sales pipeline
- Comfortable with change and adapts comfortably to various situations and conditions
Minimum Competencies Area Minimum Preferred
Education
- Bachelor's degree in business, marketing, or related management field
- MBA or MHA
- Additional research, certifications, or other master's degree
Experience
- Demonstrated hands-on experience selling professional services (intangible products) to healthcare products across the continuum of care
- 8+ years' experience working in healthcare sales working with and meeting / exceeding sales targets
- Obsession with customer experience and relationship management including follow-up and problem resolution
- Excellent interpersonal, communications, listening, and presentation skills
- History of effectively managing multiple competing responsibilities with the ability to prioritize
- Demonstrated analytical skills and ability to think strategically and solve problems
- Strong project management skills
- International healthcare experience
- Senior operational positions at healthcare provider organizations
- Clinical background (e.g., physician, nurse, allied health, etc.)
Technology
- Proficient in Microsoft Office (Word, Excel, PowerPoint, OneDrive) and 365 products
- Proficient with video conferencing platforms such as Zoom and Microsoft Teams
- Experience with customer relationship management (CRM) systems and sales pipelines
- Proficient with presentation technology requirements
- Proficient with project management tools
- Proficient with Salesforce
- Proficient with Expensify
Language
- English proficiency – written and verbal
- Other foreign languages where Planetree delivers services (e.g., Spanish, Arabic, French)
Diversity Statement
Planetree is a non-profit 501 (c) 3 organization. We work in over 30 different countries, and value diversity in our work and our workplace. In our work, we promote respect, inclusion, and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race, religion, creed, or orientation to join our mission-driven team.
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