Russell Tobin's client is hiring a Plan Setup Specialist in Mason, OH
Employment Type: Contract
Location: Hybrid Mason, OH 45040
Pay rate: $20-$25/hr
Responsibilities:
- Responsible for setting up new groups in the claims system
- Responsible for fulfilling requested revisions to the existing group in the claims system (except Reseller product changes)
- Responsible for creating “standard” products in the system (using the Product Key Sheet method)
- Responsible for performing audits on client setup or maintenance requests (excludes complex product configuration requests)
- Follow the established corporate and industry audit controls (i.e. SOX, SSAE 18, etc.) when fulfilling setup and maintenance requests
- Resolve client structure setup questions/issues sent to the team with minimal supervisor guidance
- Maintain relationships with Implementation Managers and Account Managers to facilitate fulfillment of implementation questions and requests in a timely manner
- Self-manage completion of work inventory in the Plan Setup production queues within established quality and turnaround time guidelines
- Recommend process and system enhancements for the Plan Setup team to drive improvements to performance
- Support the management team with misc. projects and resolving assigned Plan setup issues
Requirements:
- College degree or equivalent experience required
- Minimum of 1 year claims system experience, preferably in the Healthcare industry
- Basic analytical and problem-solving skills
- Good communication and interpersonal skills
- Ability to work independently and with others
- Ability to manage more than one assigned task at the same time
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.