Position OverviewWho we areOur Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference 2024-5311 Your future, our legacyHotelHotel Bel-AirDivision & DepartmentFood & Beverage - RestaurantJob TitleExpeditorContract TypePermanentStatusFull timePosition OverviewWe care about your career and are known for having the absolute best people in the industry. When you join us as an Expediter you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.What you'll getAs an Expediter at Hotel Bel-Air, here are just some of the great benefits you will receive:
- Medical/Dental/Vison Benefits
- Pension/401k Plan
- Sick Time
- Paid Time Off
- Uncompensated Time Off
- Free Meals on Duty
- Uniform provided with complimentary laundry included
- Exclusive Access to a discount platform featuring 1000s of retailers
- Hotel Benefits
- Complimentary stays with breakfast included in all 9 Dorchester Collection hotels - stay once a year at each hotel!
- 50% off at restaurants within all of our Dorchester Collection hotels
As an Expediter your compensation will be $20.32What you'll doYou'll love what you do and take pride in delighting our guests:
- You will be responsible for organizing and controlling the flow of all orders, being a liaison between front of house, back of house to ensure our guests receive nothing but the best experience.
- You'll also ensure all orders are correct and in perfect presentation before they are distributed to the runners for delivery to the correct table for our guests. This will include, communicating with the servers, runners and culinary team, and makings sure the order is exact to the ticket provided by the servers.
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Expediter you'll have the opportunity to bring these to life and continue to create our legacy.
- You will need to have a thorough knowledge of menus, complete side work, and station assignment. You will have an understanding of service details such as tabletop maintenance, service pace in delivering food from kitchen to guest's table & to insure food quality and presentation, follows server's food orders in placing correct item in front of correct guest, assist servers in any tableside presentation and respond to guest requests.
- While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
The items shared are the essence of a day in the life of an Expediter, but we'll make sure you are provided with specifics on how we care for our hotelWhat you'll bring
- You'll bring your unique personality and passion to the role and the team.
- You have a talent for food and beverage, building relationships with guests and multitasking
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
Position locationJob LocationUSALocation701 Stone Canyon Road 90077 Los Angeles Candidate criteriaRequired languagesEnglish (Fluent)