Triple J Plumbing and Utility in New Castle, IN is looking to hire a full-time Plumbing Dispatcher to provide excellent customer service and dispatch our technicians. Are you self-motivated and hard-working? Have you been on the lookout for a lucrative customer service position? Would you like to work with a growing company that puts people before profits? If so, please read on! This dispatch position earns a competitive wage of $14-$18 per hour. We provide solid benefits and perks, including medical, dental, vision, a retirement plan with a 3% match, paid vacations, paid holidays (including birthdays), and company-provided clothing. If this sounds like the right opportunity for you to flex your excellent customer service skills, apply today! ABOUT TRIPLE J PLUMBING AND UTILITY Triple J is proud to be a one-stop shop for our customers' plumbing needs. With over 12 years of industry experience, our skilled and experienced team can handle it all, from basic residential and commercial services to water heater installs, repairs, and backflow testing. We perform honest, high-quality work without breaking our clients' banks. Over the years, we have established a strong reputation for delivering exceptional installs, repairs and providing outstanding customer service. As we continue to grow, we remain dedicated to enhancing our client-focused approach and further improving our services. As a family-owned business, we understand the importance of treating our employees well and setting them up for success. Our company is small enough for every team member to have an impact and make a difference and large enough to offer exceptional benefits and paths for career advancement. When you join our company, you join a family that will appreciate you and help you grow. Don't throw your career down the drain, join Triple J today!A DAY IN THE LIFE OF A PLUMBING DISPATCHER In this dispatching position, you play a vital role in the operations of our company. Every day, you promptly answer all phone calls as they come in and schedule appointments for our customers. Always customer service oriented, you proactively listen to everything our customers need and efficiently dispatch our technicians to each job. In addition to your dispatching duties, you competently handle any customer concerns that need to be resolved. We can always count on you to build excellent rapport with our clients while keeping our techs on track. You consistently exceed company objectives and thrive in our fun and fast-paced office. You enjoy being a part of our close-knit team and making sure our technicians always get where they need to be! QUALIFICATIONS FOR A PLUMBING DISPATCHER
- High school diploma OR equivalent
- 1+ years of office administration education OR comparable work experience
- Experience with business and invoicing systems
- Ability to type at least 50 words per minute
- Good computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint
Do you have great phone and interpersonal skills? Are you an excellent communicator? Do you have a positive and helpful attitude? Are you an empathetic and engaging individual? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A PLUMBING DISPATCHER This full-time dispatching position works from 7:30 AM to 4:00 PM. ARE YOU READY TO JOIN OUR DISPATCH TEAM? If you feel that you would be right for this dispatching job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 47362