Location: all cities,NV, USA
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Job Type
Full-time
Description
EXPERIENCED PLUMBING SERVICE TECHNICIAN
RESIDENTIAL- FULL TIME
Elevate your career with an employer that values your experience and offers growth and gain!
Goettl is the total home comfort solution provider, enhancingthe quality of life in the communities we serve. Founded in 1939 by the Goettl brothers, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. To learn more, visit Goettl.com.
Plumbing Service Technician -Key Responsibilities (partial list):
* Represent Goettl with punctuality, experience, and appearance.
* Perform your duties efficiently and maintain your vehicle in a clean and safe manner.
* Actively participate in ongoing technical training and development.
* Inspect all plumbing systems to identify preventive maintenance, repair, and replacement opportunities
* Provide an amazing experience for the customer on every job.
* Communicate all information to the customer so they can make an informed decision and verify their understanding of system operation.
* Identify the appropriate way to satisfy our customer's needs through Goettl's services, providing three options.
* Achieve a customer satisfaction score of 4.5 or higher /Maintain a callback rate of less than 3%.
* Create turnover opportunities for the sales department.
* Cross-promote all products sold by the business.
* Excellent written and verbal communication skills.
* Aptitude in decision-making and problem-solving.
* Fantastic organizational and time management skills.
* Strong interpersonal and public speaking skills.
* Computer literacy, including email, MS Office, and related tools.
Benefits Exclusive to All Goettl Employees:
* On-going training for professional and financial growth
* Benefits including medical, dental, vision, and life
* 401K with match
* Career opportunities in multiple locations
* Paid time off
Additional Benefits for Our Field Employees (Plumbing and HVAC):
* Uniform service
* Fully stocked vans you take home
* iPad and company supplied smart phone
* Year-round employment
* Limited on-call rotation
Requirements
Plumbing Service Technician Requirements:
* Must have a minimum of 2+ years of residential or commercial plumbing experience
* OSHA 10 Construction and Safety (preferred)
* Proven ability to work within a team environment and be committed to professional growth
* Computer literate with capability in email, MS Office and related business and communication tools.
* Proven ability to solve complex problems.
* Ability to lift more than 50 lbs. and bend, stoop, stand, and crawl for prolonged periods
* Ability to work in fluctuating temperatures and small spaces
* Must have a valid driver's license and a satisfactory driving record
* Must be over 18
* For your safety, you must be able to pass a pre-employment drug screening (including Marijuana, Cocaine, Amphetamines, Opiates, Propoxyphene, PCP, Barbiturates, Benzodiazepines, Methadone). A medical marijuana card is not eligible for exclusion.
* Ability to pass a background check
* Ability to provide a basic set of your own tools
* Must have flexibility to work schedule (days and hours including some nights and weekends)
* Reasonable accommodations may be made to enable individuals with disabilities to perform these position-specific essential functions.
Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind
Salary Description
Hourly OR unit pay; plus commission system