Role Description:We are hiring a driven Plumbing Technician who will perform residential and commercial plumbing services. The ideal candidate will have experience with diagnosing and troubleshooting plumbing issues, evaluating customer needs, and clearly communicating with customers and our team. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. Ideal candidates will be patient, and have excellent organizational and troubleshooting skills.What Winning Looks Like:
- Effectively anticipating customer needs and providing empathy for their scenario.
- Excelling as a technician by always staying multiple steps ahead of the task at hand.
- Taking ownership of your role and constantly seeking areas for improvement.
- Having a serve -minded, problem-solving mindset, and providing regular feedback to Team Leads.
- Responding to feedback well and taking initiative.
- Staying on top of your game. Constantly learning, growing, and developing your skill set.
Responsibilities:
- Install, repair, and maintain pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures.
- Collaborate with general contractors, electricians, and other construction professionals.
- Follow building plans and blueprints.
- Respond to, diagnose, and resolve plumbing service calls and emergencies.
- Perform routine inspections of plumbing and drainage systems.
- Prepare bids, budgets, and cost estimates.
- Keep accurate records of time spent working, description of work performed and materials used.
Requirements:
- High School Diploma or GED Certificate
- Maryland Journeyman Plumbing License or Master Plumbing License
- Valid Driver's License
- Own necessary tools
Required Skills:
- Skilled in the use of hand and power tools used in the plumbing trade.
- Knowledgeable of building codes, safety regulations, and safety practices.
- Ability to read and follow blueprints and rough drawings.
- Familiarity with PVC, CPVC, PEX, cast iron, and copper.
- Effective oral communication, written communication and interpersonal skills.
- Ability to complete projects unsupervised and unassisted.
- Excellent problem-solving skills.
- Attention to detail and ability to perform multiple tasks simultaneously.
- Proficiency in basic mathematics and conversion of measurements.
- Ability to maintain a positive attitude and adapt to change.
Skills Needed to Win:
- Basic understanding of installing, repairing, and maintaining pipes, valves, fittings, drainage systems, and fixtures residential and in commercial structures.
- Strong written & verbal communication skills
- Troubleshooting
- Time management
- Hand and power tool experience
- Mechanical skills
- Ability to operate software independently
- Ability to work under and meet target dates
- Proactive
- Responsive
- Loyal
- Integrity
- Others-Centered
- Sociable
- Organized
- Flexible
- Focused
- Detail oriented
- Never assumes, always verifies
- Positive attitude
- Eager to learn and explore
- Resourceful
- Efficient and the awareness to improve efficiency
- Context awareness
- Humble
- Passion for serving people and your team
Schedule: Monday - Friday, 40 hours per week. On-site in Williamsport, MD. About RT Services:RT Services is a family owned and operated business, operating now for two generations. The company was founded in 1993 by Robert Thurber (RT). Our mission is providing quality service in an environment where our customers and team members feel like family. Here, you will find a fast-paced, team environment where we expect a self-employed mentality where team members take ownership of their role and understand that their role drives the companies' results. We provide quality services to our customers, taking the standard of home comfort to the next level by providing choices to fit each customer's desired outcomes and serving our team members by cultivating a space for growth. We value the golden rule, quality, respect, compassion, knowledge, professionalism, dependability, team work, zero gossip, and a self-employed mentality. Here are some of the perks and benefits at RT Services:
- Health, Dental & Vision Insurance
- Life Insurance
- Short Term Disability Insurance
- Competitive Paid Time Off
- Paid Holidays
- IRA with 3% Company Match
- Group-Rate OneLife Membership
- Rewarding & Uncapped Commission
- Service Van: company provided, take home vehicle (within 15-mile radius of shop)
- iPad: company provided to access integrated software
Equal Opportunity Employer