- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
- Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
- Other duties as assigned.
Responsibilities Ensures that Guests / clients are greeted with exceptional service as per the Shaner / Franchisee guidelines. Properly handle various requests for guests. Cash Operating SOP is followed as per guidelines. Opening and closing procedures are followed. Standard operating procedures are adhered to in accordance with Shaner / Franchisee guidelines. Qualifications
- Minimum one year of experience in the restuarant industry
- Minimum state age requirement to serve alcoholic beverages.
- Previous guest relations and/or training
- Food Handling Certificate
- Cashier experience
- Fluency in second language / preferably Spanish
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Ability to accurately compute mathematical calculations and use required measurement tools
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !