PM Server
: Job Details :

**PM Server**

**Our Company & Our Property**

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

The Lodge at Blue Sky is nestled between the soaring peaks of Utahs Wasatch and Uinta mountain ranges, sitting on thousands of acres of some of the worlds most breathtakingly beautiful natural lands just moments from Park City. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return.

**Role Summary**

Join our team as a PM Server for The Lodge at Blue Sky, serving the needs of the business, our guests, and our colleagues by delivering prompt and courteous service delivery in accordance with Auberge Resorts Collection Standards during the dinner shift in Yuta Restaurant where they serve all guests in the restaurant, at the pool, and support room service as needed.

**Core Responsibilities**

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are: * Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.

* Actively listen and respond positively to guest questions, concerns, and requests using a brand or property-specific process to resolve issues, delight, and build trust. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

* Enter orders into the POS system, close tickets, and collect payments.

* Assist in the maintenance and cleanliness of the restaurant area and equipment.

* Assist with obtaining specific departmental goals and organizational goals.

* Work cohesively with all team members of F&B and Culinary to ensure timely service and a synergistic operation.

* Understand and adhere to all ARC policies and SOPs.

* Check out with the manager on duty before leaving your station or the floor for any reason.

* Maintain full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.

* Follow all work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.

* Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in assigned outlets.

* Maintain complete knowledge of particular characteristics and descriptions of every wine/champagne available.

* Present, open, and serve wine and champagne bottles in accordance with service criteria.

* Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.

* Inform manager on duty of any challenging guest concern.

* Monitor and maintain cleanliness, sanitation, and organization of tables, service areas, and outlet itself.

* Perform other duties as directed, developed, or assigned.

**Skills and Abilities**

* Ability to remain calm during busy periods and treat our guests and our team members with respect.

* Ability to anticipate and understand guests service needs remaining calm and courteous.

* Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time, and make a concise decision in a pressure situation.

* Ability to endure abundant physical movements throughout the event and to exert physical effort in setting up rooms from to specific standards of each event

* Ability to work cohesively with co-workers as part of a team.

**Required Qualifications**

* Current food handling certificate.

* Current Alcohol serving certification

* Professional, polished service, etiquette and protocol skills, and knowledge.

* Extended experience providing service in a fine dining environment.

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures, and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich peoples lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

*The Lodge at Blue Sky is an Equal Opportunity Employer, M/F/D/V. The Lodge at Blue Sky provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Lodge at Blue Sky complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.*

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*Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*Department: Food & Bev Front of house

This is a non-management position

This is a hourly positions position