Treasure Island Resort & Casino
Location: Welch,MN, USA
Date: 2024-12-20T07:49:04Z
Job Description:
~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $22.50 an hour plus tips SUMMARY: The Poker Brush will assist with the daily operation of the Poker Room and facilitate the majority of cash and chip transactions during daily operations. Responsible for high level guest service and transaction accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES - Greet players and provide courteous service - Process cash and chip transactions according to department policies and procedures - Enter player ratings as needed - Run chips and cash between tables and banks to ensure game continuity - Maintain minimal variances in accordance with department standards - Verify cash/chip banks and prepare chip buys according to policies and procedures - Complete required documentation to maintain an accurate audit trail - Guide new guests through the buy-in and seating process - Must provide a friendly and attentive demeanor in all interactions in a fast-paced environment - Monitor seating lists and coordinate with supervisors as seating becomes available - Make PA announcements to patrons in the casino areas as needed - Seat guests according to seat and table availability - Coordinate with supervisors to facilitate guest requested table changes - Check messages at room opening to establish seating order - Answer phone as needed during business hours - Maintain awareness of promotions and encourage enrollment in the Passport Club - Explain and interpret basic rules of poker and betting limits - Resolve guest concerns or direct them to a supervisor level employee - Other duties as assigned KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Skills Required: - Accurate, efficient and detail-oriented - Good verbal and interpersonal communication skills - Basic computer skills, to include Microsoft Office - Previous cash and chip handling experience - Above average math skills and the ability to pass a math test - Excellent problem solving skills - Knowledge of poker and poker game etiquette Abilities Required: - Ability to work fast and efficiently - Ability to follow established dress code policies and practice good personal hygiene - Ability to interact with guests, coworkers and management in a professional and courteous manner ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more! A Resume is not required for this job.
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