Salary : $92,601.60 - $126,859.20 AnnuallyLocation : 80601, COJob Type: Full TimeJob Number: 25-01140Department: Police DepartmentDivision: Community ServicesOpening Date: 12/26/2024Closing Date: 1/16/2025 11:00 PM MountainJob Description Starting hiring salary - $44.52 to $47.19 hourlyDEFINITIONTo act as the voice of the Brighton Police Department as the lead spokesperson and communications manager. Designed to be a key member of the leadership team, the Community Engagement and Communications Manager oversees all department communication and engagement initiatives, serves as the Police Department Public Information Officer, and acts as liaison between the Police Department, citizens, community groups organized and unorganized, businesses, neighborhoods, civic groups and other agencies in community relations activities; to develop and implement various crime prevention and safety programs; and to perform a variety of administrative duties in support of departmental personnel. This position must work well independently, interfacing with the public, and with teams, while providing excellent customer service and human relations skills, which support the City of Brighton's mission and values.SUPERVISION RECEIVED AND EXERCISEDReceives direction from assigned Police Department staff and supervisor, usually the Deputy Chief of Police.EXAMPLES OF ESSENTIAL FUNCTIONSResponsibilities and duties may include, but are not limited to, the following: The Police Community Engagement Manager is a non-sworn position within the Police Department.
- Serves as a police department spokesperson and responds to media requests and provides accurate and timely information to news reporters, editors, online resources, and media outlets.
- Identifies need, writes, and disseminates press releases.
- Manages the Police Departments social media platforms, including content development, and seeks new opportunities to engage residents.
- Monitors media and social media coverage.
- Coordinates, research, and writes content and ensures deadlines are met for city-wide publications, including other internal and external communications.
- Draft talking points and speeches for police department and (as necessary) other city staff.
- Develops comprehensive communication strategies, to include development and implementation of police department messaging and branding.
- Establishes and maintains collaborative relationships with representatives of community, citizen, employee, public interest groups, and with representatives from various media outlets.
- Leads marketing efforts to promote police department events, initiatives, and public awareness campaigns.
- Manages internal and external websites, including expanding and managing the content and improving the appearance and usability of the site.
- Keeps current with industry trends and emerging communications technologies, including social media, media relations, and evaluation metrics.
- Recommends new communication initiatives to broaden police department exposure.
- Attends and coordinates police department participation in city events as needed.
- Creates original communications following and established brand look, including newsletters, logos, flyers, banners, signage reports, brochures, advertisements, templates, etc.
- Appears before public groups and businesses to present police department public information
- Develop and present educational programs, speeches, and learning activities to provide information about public safety and crime prevention to a variety of audiences; arrange necessary materials, equipment, and personnel; set up for events and programs as necessary.
- Coordinate and participate in various crime prevention and related programs and community activities; establish contact with and coordinate activities with public service, volunteer, and professional organizations, schools, businesses, private citizens groups, and other City departments; organize the Police Department's involvement in various requests for services from the general public.
- Prepare and present media releases, public relations material, statistical information, and special reports concerning public safety, crime prevention programs, and other Police Department activities; compose newsletters and articles; maintain computer databases and other files.
- Represent the Police Department to other City departments, elected officials, outside agencies, and the community; represent the City and the Police Department in a courteous, professional manner.
- Assist in a variety of operational and administrative activities including setting crime prevention goals and objectives, preparation of budgets and grants, researching information and preparing reports, and providing administrative support to departmental staff.
- Stay abreast of new trends and innovations in the field of law enforcement and crime prevention; maintain certifications and memberships in associations as required.
- Flexible work schedule for on-call, extended/off hours, holidays and weekends.
- Perform related duties and responsibilities as required.
QUALIFICATIONS SKILLS, KNOWLEDGE, AND ABILITIES Knowledge of:
- Principles and practices of program development and administration. Modern principles and practices of crime prevention.
- Procedures, methods, and techniques used in effective oral presentations. English usage, spelling, punctuation, and grammar.
- Pertinent federal, state, and local laws, codes, and regulations.
- Modern office procedures, methods, and equipment including computers and standard word processing and spreadsheet applications.
- Principles and procedures of record keeping, business letter writing, and report preparation.
Ability to:
- Develop and utilize a variety of communication forms, including oral, visual, and written, including public speaking.
- Maintain effective and positive communications with a wide variety of individuals and groups.
- Effectively coordinate and schedule a variety of activities and projects.
- Prepare clear and concise oral presentations and written reports.
- Read, understand, and interpret law enforcement publications and materials.
- Gather, analyze, and compile technical and statistical information and prepare reports.
- Interpret and apply pertinent laws, rules, and regulations.
- Understand and act in accordance with City and Police Department policies, procedures, and rules.
- Respond to a wide variety of requests and inquiries from the general public.
- Organize and prioritize tasks in an effective and timely manner.
- Adapt to a changeable and fast-paced working environment.
- Operate and use modern office equipment including a computer and standard software package
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTSOn an intermittent basis, sit at a desk or stand for long periods of time; intermittently walk, stand, bend, squat, twist, and reach while retrieving and/or returning files, program supplies, or equipment. Perform simple grasping and fine manipulation. Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating assigned office equipment. Use a telephone to communicate verbally and use a keyboard to communicate through written means, review information, and enter/retrieve data. See and read characters on computer screen. Lift light to medium weights. Maintain mental capacity which allows for effective interaction and communication with others. EDUCATION AND EXPERIENCEAny combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Two (2) years of increasingly responsible experience analyzing, developing, and implementing policies and programs, preferably in a law enforcement agency. Experience in community relations, public relations, or related field is highly desirable.
Equivalent to a Bachelor's degree from an accredited college with major course work in marketing, public relations, communications, criminal justice, law enforcement, police science, public or related field. TYPICAL WORKING CONDITIONSAssigned work is normally performed in an indoor environment with some work performed in an outdoor environment. Incumbents will travel to various locations throughout the City, which will require exposure to traffic and weather conditions. SPECIAL REQUIREMENTS
- Must be at least 18 years of age.
- Possession of a valid Colorado Driver's License with a Clear or Acceptable Motor Vehicle Record as described in the City of Brighton Policy and Procedure 17-001
- Bilingual English/Spanish preferred.
- Sufficient physical fitness to meet the essential functions of the job.
- Completion of FEMA ICS 100 and IS 700 training within six (6) months of hire.
- Cannot have been convicted of a felony or disqualifying misdemeanor as per NCIC/CCIC policy.
- Ability to pass a polygraph/voice stress analysis and a thorough background check, including CVSA (deception analysis), background examination including local records check and fingerprints through CBI/FBI
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbents may be expected to perform job-related duties other than those contained in this document.City of Brighton Benefits