Salary: $26.42 - $37.18 Hourly Location : Surprise, AZ Job Type: Full-Time Regular Job Number: 24-00254 Department: POLICE Opening Date: 05/13/2024 Closing Date: Continuous This position supports a 24-hour per day, 7-day a week operation. Work schedule is variable which includes nights, weekends, and holidays and when the need arises.SUMMARY Incumbents answer emergency and non-emergency telephones, prioritize the calls, and dispatch emergency personnel to crime scenes and calls for service. Incumbents also enter and maintain warrants, property files, and citations. EDUCATION and/or EXPERIENCEEntry-level applicants:High School Diploma or G.E.D., and one year high volume, telephone and keyboarding experience. Additional education cannot be substituted for experience. Lateral applicants: High School Diploma or G.E.D., and two years experience as a public safety dispatcher in a law enforcement agency. Additional education cannot be substituted for experience. CERTIFICATIONS, LICENSES, REGISTRATIONSMust have or be able to attain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC), Level A, within six months of hire. SELECTION PROCESS Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview and an assessment exercise. Successful candidates will receive a post-offer, pre-employment background screening to include:
- Fingerprinting
- Criminal Background screening
- Polygraph Examination
- Psychological Exam
- Drug Testing
- E-Verify
To view the full job description, including work environment and physical demands, click HERE The City of Surprise is an EEO/ADA reasonable accommodation employer. The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information, please 01 I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.
- I acknowledge the above statement.
02 Are you legally authorized to work in the United States?
03 Are you currently a City of Surprise employee?
04 Select the option that applies to your highest level of education completed:
- Master's Degree, or higher
- Bachelor's Degree
- Associate's Degree
- High School diploma or G.E.D. awarded
- None of the above
05 How many years of experience as a public safety dispatcher in a law enforcement agency do you possess?
- 2 years or more
- Less than 2 years
- None of the above
06 Do you currently possess or can attain within six months of hire an Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification, Level A? The cost of training and certification will be provided by the Police Department.
- I currently have an ACJIS Terminal Operator Certification, Level A
- I acknowledge an ACJIS Terminal Operator Certification, Level A, must be attained within six (6) months of hire
- None of the above
07 How many years of law enforcement dispatch experience do you possess? Required Question