Location: University Park,PA, USA
APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process ( . Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. ( Please do not apply here, apply internally through Workday.If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants ( .JOB DESCRIPTION AND POSITION REQUIREMENTS:Finance and Business is a values driven organization that supports thousands of university faculty, staff, and students, while also providing services to the broader community and society. University Police and Public Safety is part of the Finance and Business team and is guided by its mission ( to serve and protect our community with respect, professionalism, and accountability, while striving for excellence. University Police and Public Safety's values model those of Penn State's ( and we are especially committed to our vision ( to establish a cohesive, inclusive, and innovative work environment while also providing consistent professional and value added service to our communities. We also firmly believe in Penn State's value of Respect ( , which encourages us to respect and honor the dignity of each person, embrace civil discourse, and foster a diverse and inclusive community. As an incoming team member in University Police and Public Safety, it will be expected that all employees embody and model Penn State's ( and Finance and Business's ( commitment to diversity, equity, and inclusion.Penn State's University Police and Public Safety is searching for a Police Dispatcher - Recorder to join their team. Duties include:Receive and record all complaints or requests for assistance in person, by telephone, email, radio, letter or other meansQuestion complainants and obtain all available, pertinent information needed to take further actionObtain and relay information to facilitate apprehension of offenders of crimes in progressSelect and coordinate the response of officers to crimes in progressRefer the information to the proper supervisor, officer, or departmentReceive telephone calls from emergency phones and maintain databaseReceive and transfer calls to building staffRelay instructions to callers in need of immediate assistance to include safety instructions to persons stuck in elevators, notices to evacuate building, etc.Call out additional officers and/or civilians, including resident assistants, Office of Physical Plant, Housing, etc. as neededNotify appropriate resources as requiredDisseminate various types of information to police officers and other individuals requesting such information by radio, telephone, email, in person or other meansAnswer calls for the Parking Office and Environmental Health and Safety when requiredAnswer University Escort Service calls during semester breaks and make arrangements for an escort through a taxi serviceOperate TDD telephone system for the hearing impaired when requiredMaintain record of telephone calls and radio transmissions in accordance with existing regulations and FCC rulesRecord all action taken and prepare and send daily press log in accordance with legal requirementsRecord complaint information on a dispatch card, assign incident/complaint log numbers to officers and record information in the press release logKeep a log of all actions during tour of dutyAs necessary, make decisions on incidents, emergencies, etc., i.e., bomb threats, illness or injury calls; determine if ambulance is needed, self-contained breathing apparatus, police officers or EMTs, etc.Determine and make decisions on appropriate action for firesMonitor and take appropriate action on various fire, burglar, environmental, and other types of alarms, at all University locationsNotify appropriate personnel of fires, or safety hazards and keep a record of fire alarms that are not workingBe knowledgeable of all University parking regulations, traffic flow, arms regulations, University administrative regulations, locations of University property, and remote farm areasResponsible for safety of officers and other security personnel on the street through communication checksMonitor Centre Region talk groups and alert officers when off-campus incidents may require University Police assistanceConduct background checks to include criminal history, active warrants, driver's license, vehicle registration, firearm ownership, etc., using various databases such as the Commonwealth Law Enforcement Assistance Network (CLEAN), National Crime Information Center (NCIC), and the Pennsylvania Justice Network (JNET)Identify vehicle owners by appropriate method; consult student and staff directory to determine whether or not violator is a visitorMaintain files, including arrest warrant, Protection From Abuse Order, student separation, disabled vehicle, bicycle impound, etc.Input data into and retrieve data from various databases such as the Commonwealth Law Enforcement Assistance Network (CLEAN), National Crime Information Center (NCIC), and Pennsylvania Justice Network (JNET)Access University Parking Office computer records and determine if a vehicle is on the tow listCall the tow truck agency, enter vehicle information into database management system, and provide explanation to vehicle owner when contactedMaintain lock and unlock schedule for academic buildings and make deletions and additions as requested by the Scheduling DepartmentRetrieve building schedule information from University Registrar Office and prepare unlock and lock up list for campus buildings each dayAccess student/employee ID card database and obtain activity log when requestedAccess building lock/unlock computer system to override system when requested, and monitor residence hall card access system during semester breaksMaintain and store exterior and interior master keys for various buildings on campusMaintain police residence hall access cards, automatic external defibrillators, vehicle-unlock kits, jump-start kits, preliminary-breath test devices, money bags, laptop computers, etc.Sign out radios, cameras, keys, access cards, etc. to University Police personnel and other authorized University personnel performing various functionsSign out keys for residence hall students when requiredReport equipment breakdowns and arrange for repair of these itemsMaintain records associated with functionsRegister bicycles, provide customer assistance, and receive complaints in 24-hour public lobbyRegister student weapons and determine identity, mental capability, and sobriety level before requesting a police officer to retrieve a weapon from the proper storage areaRecord information on dispatch card for persons needed to be fingerprinted by an officerRegister all sick calls from staff and notify appropriate supervisorsReceive and identify lost and found items, record into databases, store property, and make proper disposition of items in accordance with University PolicyNotify Office of Physical Plant on all malfunctioning exterior lights, doors or door locks, broken windows, etc. and other condition needing attentionDuring winter months, prepare a report on road conditions and weather alertsWhen appropriate request anti-skid crews as necessaryParticipate in fact-gathering process used to determine appropriate closings and delays during weather emergenciesLocate emergency response manuals and follow proper protocolRead floor plans, maps, etc.Complete appropriate log while members of Penn State Hazardous Materials Team call in to report availabilityMonitor surveillance cameras and retrieve images during investigations when requiredOperate alternate back-up system for the Centre County 911 Center in the event of a system failureOperate Mobile Command Unit when requiredTrain newly hired Police Dispatcher recorders as requiredJob Requirements: Requires training generally applicable in a particular or specialized occupation; equivalent to 1 to 3 years of applied training. Over 1 up to 2 years of effective experience.Work Schedule: RotatingDays Off: RotatingThe Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.CAMPUS SECURITY CRIME STATISTICS:Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here ( .Employment with the University will require successful completion of background check(s) in accordance with University policies.EEO IS THE LAWPenn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-###-####.Federal Contractors Labor Law Poster ( State Labor Law PosterAffirmative Action ( State PoliciesCopyright Information ( Park, PA