Salary: $22.08 - $34.77 HourlyLocation : NC, NCJob Type: Full-TimeJob Number: 202400176Department: PoliceOpening Date: 11/27/2024Closing Date: 12/11/2024 11:59 PM EasternWork Schedule: 8:30am - 5:00pm Monday - FridayFLSA Status: Non-ExemptPay Range: 10DESCRIPTION OF WORKTo perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.JOB SUMMARY: This position provides technical and customer service support for the maintenance of Police Department records.REPORTS TO: The Police Records Supervisor assigns work in terms of general instructions.NOTE: This posting is applicable for the recruitment of the Police Records Technician position. The incumbent (s) for this position can be hired in any of the following as either Level I or II. Compacity is based on the needs and requirements of the Police department, as well as the experience and qualifications of candidates. The hiring ranges are as follows (Dependent Upon Qualifications.) PAY RANGE Police Record Technician I: $22.08-$33.12 Police Record Technician II: $23.18-$34.77 JOB REQUIREMENTS
- Participates in the assembling, coding, and recording of information, including incident and accident reports, supplemental reports, tickets, traffic stop reports, arrests, and pawn tickets.
- Reviews and evaluates coding submitted for compliance and accuracy.
- Initiates and completes offense reports on crime and incidents via telephone and in person.
- Enters warrants, show-cause orders, and other information to computerized database.
- Enters employee training data for the department.
- Enters information relative to suspect information and crime data for crime analysis; prepares reports.
- Provides information and assistance to department personnel for follow-up investigations.
- Provides information to the public and external agencies in accordance with established rules and regulations.
- Compiles reports and documents with supplements for the preparation of original case file and court case files for the District Attorney's office.
- Collects and accounts for funds related to the issuance of permits, reports, and other services.
- Answers telephone switchboard; provides information and assistance; takes messages; refers to appropriate personnel.
- Performs other related duties as assigned
MINIMUM QUALIFICATIONS Police Record Technician I :Education and Experience:
- High school diploma or equivalent.
- Two (1) years of experience in a related field.
- Or an equivalent combination of education and experience.
- Ability to read, write, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
- Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
- Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
Police Record Technician II :Education and Experience:
- High school diploma or equivalent.
- Two (2 or more) years of experience and 40 training hours as a Police Records Technician.
- Ability to read, write, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
- Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for two or more years.
- Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS Knowledge of the department's records management system. Knowledge of job-related computer software and hardware. Skill in analyzing problems and identifying solutions. Skill in establishing cooperative and productive working relationships. Skill in performing mathematical calculations. Skill in operating computers and other standard office equipment. Skill in interpersonal relations. Skill in oral and written communication.SUPERVISORY CONTROLS: The Police Records Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.GUIDELINES: Guidelines include Department General Orders; the UCR Code Book; City rules and regulations; state laws pertaining to the dissemination of records; federal privacy laws; administrative codes for permits; General Statutes related to expunctions; and discovery laws. These guidelines are generally clear and specific, but may require some interpretation in application.COMPLEXITY: The work consists of related records management duties. The need for accuracy contributes to the complexity of the work.SCOPE AND EFFECT: The purpose of this position is to participate in the management of department records. Success in this position contributes to the efficiency of department operations.PERSONAL CONTACTS: Contacts are typically with other City personnel, attorneys, court officials, state and federal agency representatives, insurance company representatives, and members of the general public.PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, and provide services.PHYSICAL DEMANDS: The work is typically while sitting at a desk or table or while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee occasionally lifts light objects.WORK ENVIRONMENT: The work is typically performed in an office.SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.Full time jobs are provided Benefits. Benefit information can be found on the City's website01 Please select the option that describes your highest level of education completed:
- High School Diploma or GED
- Associate Degree
- Bachelor's Degree
- Master's Degree
- None of the above
02 How many years of experience do you have managing records and/or files?
- Less than 1 year
- 1-2 years
- 3-5 years
- More than 5
03 Do you possess a valid notary certification/license?
04 If you responded no to the previous question, do you have the skills to obtain a notary license within 6 months of hire?
05 What is your level of proficiency with Microsoft Word? (This experience MUST be documented, in detail, under the Work Experience Section on your application to be considered qualified).
- Beginner (able to create a document and do basic formatting)
- Intermediate (able to insert page breaks, create headers/footers, create mail merges, and insert graphics)
- Proficient (can create automatically generated tables of contents and merge form letters from a database of addresses)
- No experience witH Microsoft Word.
06 What is your level of proficiency with Microsoft Excel? (This experience MUST be documented, in detail, under the Work Experience Section on your application to be considered qualified).
- Beginner (able to create a basic spreadsheet with tables of information and format it for printing)
- Intermediate (able to create auto-calculating spreadsheets, draw pictures, and sort and filter tables of data)
- Proficient (able to create pivot tables, write macros, and link Excel spreadsheet
- Data entry only on existing spreadsheets. No experience with creating Excel spreadsheets.
- No experience with Microsoft Excel
07 What is your level of proficiency with Microsoft Outlook? (This experience MUST be documented, in detail, under the Work Experience Section on your application to be considered qualified).
- Beginner
- Intermediate
- Proficient
- No experience with Microsoft Outlook
08 In order to receive credit for the supplemental questions in which you answered, you must provide supporting information within the body of the application to support your answer. Your application should also reflect ALL education and ALL professional work experience acquired, including high school. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following: Education-including high school, Work Experience-each position should be listed separately with detailed work duties, Certificates & Licenses, Skills and Additional Information)
09 Do you possess a valid driver's license issued by N.C. for the type of vehicle to be operated within this position
10 Are you fully vaccinated against the Coronavirus (Covid-19)?
Required Question