POSITION TITLE: Porter
Company Overview:
Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region.
The Humphrey Management portfolio is comprised of multi-family, senior, conventional and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home.
Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce.
JOB SUMMARY: Under the direction of the Service Manager or Community Manager, the Porter/Custodian ensures the cleanliness and maintenance of all building breezeways, stairways, and other public areas, providing efficient housekeeping functions.
ACCOUNTABLE TO: Residents, Community Manager, and Staff
REPORTS TO: Community Manager or Service Manager
Essential Functions:
Professional Conduct:
- Maintain a professional image through personal habits, demeanor, and attire.
- Adhere to company standards on conduct, attendance, and embody the company's mission and values.
Communication & Customer Service:
- Demonstrate good communication skills with residents, visitors, and team members.
- Provide a high level of customer service.
Cleaning & Maintenance Duties:
- Clean all common areas including stairways and breezeways.
- Inspect and clean property grounds daily.
- Clean laundry room floors, bathrooms, walls, and appliances.
- Inspect all light fixtures for bulb replacement and clean fixtures monthly.
- Clean mailbox fronts and report necessary repairs.
- Prepare and clean vacant apartments including appliances, bathrooms, sinks, floors, carpets, light fixtures, cabinets, and windows.
- Open and close the laundry room daily.
- Perform landscaping and lawn care duties as needed.
- Report damages or excessive trash in common areas.
- Report damaged shrubbery, fencing, and flowers.
- Remove snow from walkways, steps, breezeways, and other common areas during and after snow or ice storms, and spread ice melt to prevent slips and falls.
Safety & Compliance:
- Observe all required health and safety requirements.
- Follow precautions stated on Material Safety Data Sheets (MSDS) for hazardous materials used.
- Understand financial implications of job duties and act accordingly.
- Perform other duties as assigned or necessary.
Qualifications:
Education & Experience:
- Three to six months of related experience and/or training, or equivalent combination of education and experience.
- Ability to speak and read simple sentences in English.
- Ability to use units of weight measurement, volume, and distance.
Physical Demands:
Essential Equipment Skills:
- Hand tools
- Broom, mop, shovel
- Fire extinguisher
- Ladder
- Landscaping equipment
- Snow removal equipment
- Tub and shower units
- Sinks and commodes
- Fire alarm system
- Vacuum cleaner
Physical Activities and Requirements:
- Standing (or alternate method)
- Walking (or alternate method)
- Hearing (or alternate method)
- Reading (or alternate method)
- Lifting and carrying up to 120 lbs. regularly
- Average weight carried 30 lbs.
- Reaching overhead
- Pushing/pulling/bending
- Stooping/kneeling/crouching
- Repetitive motion
- Sustained visual concentration
- Ascending and descending stairs frequently
- Speaking (or alternate method)
- Sitting
- Writing (or alternate method) occasionally
- Sustained mental concentration
- Operation of vehicle rarely
Environment:
- Contact with substances that could cause allergic reactions: paints, oils, lubricants, cleaners, ozone, dust, odor remover/deodorizer, smoke (in lobby), and pest spray.
- Use of protective equipment: safety glasses, rubber gloves, face masks, and back supports.
BENEFITS OFFERED:
Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours. We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment. We offer a $1500 annualized waiver, if health insurance coverage is not needed. In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year. Position is eligible for a bonus potential. On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement.