Job DescriptionMaintains the cleanliness, sanitary condition, and safety of the venue. Interacts with fellow team members, guests, and supervisors in a polite and courteous manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate all team members and guests needs.
- Provide help, training, and support to all fellow team members.
- Possess general knowledge of all food/beverage menus and general information about the venue.
- Possess general knowledge of all retail merchandise (where applicable).
- Complies with Department of Health standards.
- Complies with all Tao Group Hospitality safety codes and standards.
- Ensures the maintenance, general cleanliness, and orderliness of the venue.
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Proper removal and storage of garbage, dirty service ware, and linens.
- Ensures all walkways are swept, mopped, and clear of debris.
- Proper use of cleaning chemicals, soaps, and supplies is essential.
- Properly set up venue's sanitation areas, perform side-work and other opening/closing procedures as directed by management, including:
- Stocks stations with prescribed supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Attends and participates in daily pre-service meetings.
- Participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned.
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue Porter training
EDUCATION/WORKING KNOWLEDGE:
- Basic understanding and ability to converse in English
- Experience in a high-volume restaurant/nightclub/lounge, preferred
- 21+ years of age (Nightlife/Daylife requirements)
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to bend, kneel, and/or stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Exposure to hot kitchen elements or cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment