WHO WE ARECity First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our lending activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.4 billion in bank assets as of December 31, 2023, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA. ROLE SUMMARY The role will directly report to and support the Commercial Underwriting Manager in management of the Bank's loan portfolio. This role will also assume responsibility for the more complex lending relationships in the portfolio, including occasional underwriting, and serves as a senior subject matter expert internally and externally. The Portfolio Manager would handle all aspects of the relationships in the assigned portfolio including approvals, annual reviews, monitoring and Watch Reporting. The position will not have business development responsibilities; however, the individual must be able to recognize such opportunities and refer these to the appropriate area of the bank. The position requires a demonstrated ability to work across multiple areas of the financial institution while providing competent, courteous, and professional customer service to external and internal customers. The successful individual in this position is one that thrives on high quality service, strong initiative using their accumulated knowledge and experience, problem solving, and an eagerness to adapt and develop new banking skills. ESSENTIAL FUNCTIONS AND RESPONSIBILITIESPortfolio Management
- Portfolio Management duties will include monitoring a portfolio of commercial loans risk rated of all ratings, perform analysis to determine the financial viability of the customer, develop and implementing a strategy and plan to manage the collection of past due financial information and reporting requirements. Coordinate with the relationship management team, accountants and third-party guarantors during the monitoring/renewal process.
- Assists with the identification of potential problem loans, recommends risk rating changes, and assumes responsibility for loans newly identified as criticized and classified problems loans with the goal to upgrade the risk rating of the loan to performing.
- Portfolio Manager must possess the ability to recognize revenue opportunities in the portfolio and to follow through on routine requests for credit or other bank services. There are no incremental sales targets; however, must ensure retention of existing clients and that credit needs are met to the extent the bank is comfortable.
Credit Support and Underwriting
- Credit Support duties will include analyzing and spreading the customer's financial information, assessing the collateral, performing a delinquency review, performing industry comparisons, assessing the risk rating, and preparing the business, personal and global debt service coverage ability. In addition, written presentations will be prepared that detail the findings of the analysis.
- Perform Annual Reviews, Quarterly Watch Reports as well as Semi-Annual Reviews of credits with his/her assigned portfolio. Follow the format of the established templates with the department.
Leadership and Supervision
- Creates an atmosphere within the organization that attains and maintains a high level of morale and embraces our Vision, Values, Mission and Team Expectations while providing best in class customer service to internal and external clients.
- Contributes to the development and implementation of annual department goals and individual.
Requirements EDUCATION & EXPERIENCERequired Education/Experience:
- Bachelor's Degree in Business Administration, Finance, Accounting, or related field required; 3 additional years of commercial credit underwriting and analysis experience may be substituted for bachelor's degree.
- 4-7+ years of commercial credit, financial statement analysis, portfolio management and customer service experience required.
- Completion of formal or in-house credit training required.
CERTIFICATIONS
KNOWLEDGE, SKILLS, AND ABILITIESRequired Knowledge & Skills:
- Knowledge of Microsoft Office suite and other (credit analysis) systems and a hands-on working knowledge of a bank core system, e.g. FIS, FiServ, etc. Strong ability to manage multiple projects simultaneously.
- Uncompromised attention to detail and demonstrated eagerness to problem solve through research and application of experience/knowledge.
- Experience with commercial, construction, and real estate loan underwriting.
- Solid knowledge of and skills in personal computer operation, word processing and spreadsheet software.
- Knowledge of related state and federal lending and compliance regulations and other bank lending policies.
- Preferred Knowledge & Skills:
- Uncompromised attention to detail and demonstrated eagerness to problem solve through research and application of experience/knowledge.
- Organized, detail oriented, ability to articulate matters over the phone or in person, capable of working independently, can plan, set priorities, meet deadlines and work with little supervision while performing most duties.
- Strong ability to interact pro-actively with all levels of the organization.
Salary Description $125,200 - $143,980, annually