Essential Duties and Responsibilities:
- Support on site teams with relationship management for prospects and residents via communications and specific property and local community social media content creation.
- Assist with scheduling, planning, and outreach for resident retention events.
- Assist with creating marketing and outreach calendar for each month including assignments and participation in outreach activities.
- Support on-site teams and Portfolio Manager with pricing recommendations on new leases and renewals including revenue management tool review and management where applicable.
- Monitor, audit, and make recommendations for ILS listings, property websites, and other online exposure for accuracy and update or collaborate with Marketing Department as needed with any property enhancements.
- Review and make recommendations for advertising spending including ROI analyses for various lead generation sources.
- Collaborate with Marketing Department or assist with the creation of branded templates for property messages, social media posts, marketing collateral.
- Work with both Envolve Marketing and Operations team members to research and vet latest technology or techniques that can be used on site.
- Collaborate with Marketing and/or IT to request specials into Yardi so that application specials and other promotions will show on the websites.
- Assist with on site leasing team or collaborate with Training department with leasing training where needed.
- Monitor CRM for Applicant approval workflow, Move ins, and Renewals and provide support with lead interaction when needed.
- Assist struggling properties on a deep dive of comps when needed including market survey reviews or preparation.
- Fulfill any additional duties as assigned.
Education and Work Experience Requirements
- High School diploma or equivalent; some college strongly preferred.
- Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience.
- Must have valid driver's license.
- Yardi experience preferred.
Specific Job Knowledge, Skill and Ability:
- Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
- Ability to work effectively and support the community staff in a fast-paced, ever-changing environment.
- Solid multi-tasking skills along with the ability to meet deadlines. Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
- Must be proficient with Microsoft Office (Excel, Word, and Outlook) Experience with Yardi and CRM experience preferred, but not required. Willingness and ability to work weekends and holidays when the business requires.
- Must be able to travel for training and visit property portfolio.
Benefits:
- Competitive salaries and bonuses
- Medical
- Dental
- Vision
- 401(k) plan with employer match
- Short term disability
- Long term disability
- Life/AD&D
- Paid Time Off
- 11 paid holidays
- Employee Assistance Program
- Career advancement opportunities
- Training and Development
EOE Minorities/Female/Disabled/Veterans Background Check and Drug Screening Required Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)