Practice Front Office Team Member
: Job Details :

Southern Dental Alliance is looking for a Practice Front Office Team Member to join our team!Southern Dental Alliance is a dental support organization affiliated with 40+ practices in the Southeast. The lead doctors of each practice pursue aggressive growth and offer invaluable mentoring and support. The practices operate under eleven main practice identities.At Southern Dental Alliance, we want to be a community that people want to join. We are looking for long-term relationships with our teams, our patients, and our communities.As a Practice Front Office Team Member, you will be responsible for performing a variety of patient-facing, office, and general front office duties. This position requires one to communicate professionally and effectively with patients, the practice team, Regional Team, and the Shared Services Team. It also requires excellent time management and organizational skills. The purpose of this role is to engage with patients, answer the practice phone, schedule patients, discuss treatment plans and finance options, verify patient benefits, and accurately collect payments.Minimum Eligibility Requirements High School Diploma or GEDMust be detail-oriented and organizedMust possess excellent customer service skills and work well under pressureStrong computer skills including Microsoft Office suite and desktop publishingAbility to multi-task, meet deadlines, and work in a fast-paced environmentAbility to work independently as well as with a teamExcellent verbal, written, and interpersonal skillsMust pass criminal background check Preferred Education and Experience 1-year experience working in a dental office.Use of dental/medical technology.Dentrix, Eaglesoft, Dentrix Ascend, or other dental/medical software experience.Understand basic financial concepts.Customer Service Oriented and Professional Demeanor.Understand, calculate, and communicate treatment plans.Ability to communicate professionally in person and over the phone. Additional Eligibility Requirements Current CPR certificationEmployee must submit to a post-offer, pre-employment physical examination/medical history check.Employee must be required to submit to an annual Tuberculosis (TB) and Rubella screening. We Offer Competitive Pay and Bonus PotentialMedical, Vision, and Dental coverage offeredAccident Coverage & Hospital Indemnity CoveragePaid Holidays and Vacation Time401k, Life Insurance, Short and Long Term DisabilityID theft protectionPet InsuranceEmployee Discounts VSM Management, LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers.#J-18808-Ljbffr