Location: Seneca,SC, USA
Prisma Health Urgent Care by Wellstreet is looking for a talented Practice Manager to oversee our Seneca & Clemson centers.
ROLE & RESPONSIBILTIES:
* Lead urgent care/occupational medicine center's clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission
* Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
* Develop and communicate annual center vision and goals
* Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the Wellstreet mission
* Develop and manage monthly work schedules of administrative and clinical direct reports
ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements
* Conduct timely annual performance evaluations and professional development coaching to direct reports
* Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
* Conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures
* Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
* Partner and collaborate with the marketing and public relations department to develop center level marketing strategies
* Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core values
* Perform additional responsibilities as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
* Have at least 3 years of leadership experience
* Experience in urgent care and occupational medicine preferred
* 1 year of marketing experience, in healthcare preferred
* Working knowledge of healthcare business office, insurance operations, ICD-9 and CPT preferred, but not required
* High School diploma or equivalent
INDPH