Job Description: Responsible for receiving incoming telephone calls in a prompt and courteous manner, greeting patients, verifying demographic/insurance, collecting co-payments/deductibles, and various clerical duties. Job Responsibility:
- Promptly and professionally answers telephone calls, and if appropriate routes them appropriately.
- Organizes messages and delivers them promptly to the necessary individual.
- Greet patients and guests in a courteous and professional manner.
- Verify insurance coverage and demographic information.
- Obtain insurance referrals and authorizations.
- Direct patients to appropriate waiting or clinical areas.
- Explain financial obligation to patients or responsible parties and collect. copayments/co-insurance/deductibles as required.
- Facilitate or create appointments for follow-up care, diagnostics procedures, physical therapy, or pain management.
- Other duties as assigned by a manager or supervisor.
Job Qualification:
- High school diploma or general equivalency diploma (GED).
- Minimum one year of relevant experience working in a medical facility or related field.
- Minimum one year experience in customer service or reception, preferably in a health care environment.
Additional Details: Authorizations Representative
- Experience with radiology CPT codes, medical background, Insurance knowledge, preferred.
- Previous insurance and authorization experience, preferred.
- Initiates request for MRI Injection Authorization from commercial carriers.
- Updates and records authorization related information in our system.
- Perform clinical reviews of authorization requests.
- Provides accurate and complete documentation to approve MRI Injections requests.
- Collaborate with applicable staff to coordinate patient care.
- Adheres to all HIPAA guidelines and regulation.
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).The salary range for this position is $34,820-$51,950/year Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.