Location: San Clemente,CA, USA
Job Type Full-timeDescriptionWelcome to Solstice Pacific!Are you looking for a customer service position? The role entails empathetic listening, data entry, intake, registration, phone calls and email, rounds, medication observation, and more.You found a gold star Company. Keeping with our gold star commitment, lets talk about the patients we serve. We have lots of data about how desperately our current and prospective patients want to experience more from life. So, before you keep reading....Are you experiencing MORE from life?If you are, we might be the place for you. Our Team is vibrant, motivated, educated and engaged. We treat adults to skill them up for a high quality of life.Not everyone will fit in here. Some people are looking for telehealth or private practice pace. Working in mental health environment like this requires experience and courage and a lifelong dedication to mental healthcare. Gold star customer service takes self-trust and commitment. We need nursing or therapy students and those pursuing a career in behavioral health.Our facility treats Residential Mental Healthcare needs. We are licensed by DSS and DHCS and Joint Commission accredited. We are open 24 / 7 / 365. So only the flexible need apply!Our prospective patients and current patients are here to fight for changes in their life. Are you an advocate who is made to co-pilot that path with them? You don't cut corners, you manage your time productively and you bring heart with boundaries to work with you across four 10 hour shifts per week.Do you:Want to change the world?Want to influence families in a REAL way?Are you:Physically and mentally ready for a highly active role? This is an in person role and your work will be education, intake, rounds, hospitality and more.Able to set boundaries?Do you care about the details?Committed to patient dignity?If you answered yes to the above SEVEN questions, keep reading and check out the Job Requirements.Sign on bonus for the person we hire in the next 72 hours! Filling this one right away - we are growing.RequirementsOur Behavioral Health Technician scope is different than most clinics. Here, you will be part of an interdisciplinary psychiatric team and you will:Utilize behavioral interventions and communication tools to provide effective feedback to patientsWill you:Round and room?Be able to recognize and respond to critical improvements in patient behaviors?Become familiar with and use behavioral redirection techniques?Know how to respond to negative behaviors appropriately?Observe medication?De-escalate crises?Accept feedback and direction as you grow as a mental health professional?Provide written documentation on each patients?Target reinforcer frequency, duration and intensity to improve functional status as quality of life?Convey gentle parenting, collaborative problem solving and reinforcement concepts to parents and families?Build meal plans and positive reinforcement plans with families?Work under high-stress situations and stay calm, resourceful and kind?Maintain self care outside of work hours?Manage patient crisis situations?Act as liaison/advocate for information regarding medication changes, treatment, changes in treatment plan, discharge planning, etc.Exhibit significant reliable habits, including timeliness and organizational skills?Monitor patient attendance in treatment program, motivationally interviewing pt and practicing coping skills with pt and their family?Manage inventory.Support misc clinical needs as they arise.Act today before our Program Aid opening is filled! Serious candidates only. Salary Description Competetive, sign on bonus $1900