Job Description:SumnerOne is seeking a Pre Sales and Post Sales Production Print Analyst to join our growing team! In this role, you will lead the installation of digital presses, envelope printers, and advanced finishing devices, along with the production of customer samples. Your expertise will ensure seamless transitions between pre-sales consultations and post-sales support.Responsibilities:Installation and Configuration:
- Install and configure digital presses, envelope printers, and advanced finishing devices at customer sites
- Conduct thorough testing to ensure optimal performance and client satisfaction
Printing Customer Samples:
- Collaborate with customers to understand their printing requirements and produce high-quality samples
- Provide expertise in optimizing print settings for various applications
Demo Room Maintenance:
- Maintain the demo room to showcase the latest products and technologies
- Ensure all equipment is in working order and ready for customer demonstrations
Pre-Sales Activities (30%):
- Collaborate with the sales team to provide technical expertise during pre-sales engagements
- Assist in preparing technical proposals, demonstrations, and presentations for potential clients
Post Sales Activities (70%):
- Provide post-sales support, including troubleshooting and issue resolution
- Conduct training sessions for clients on the proper use and maintenance of equipment
Regional Travel:
- Travel throughout the region to support installation and service activities
- Occasional travel to SumnerOne headquarters and other locations
Requirements:
- Bachelor's degree in a related field or equivalent work experience
- Proven experience in installing and configuring digital presses, envelope printers, and advanced finishing devices
- Strong understanding of production print workflows and technologies
- Excellent troubleshooting and problem-solving skills
- Ability to communicate technical information effectively to both technical and non-technical audiences
- Technical proficiency in production print technologies
- Strong customer focus and dedication to delivering high-quality service
- Effective communication and interpersonal skills
- Detail-oriented with a commitment to maintaining high standards
- Ability to work independently and collaboratively
Why SumnerOne?
- Work hard and have a blast - enjoy a family-first work-life balance and a supportive work environment
- Clear career growth trajectory designed to help you reach new heights
- Competitive base salary, commission structure, paid expenses, PTO, paid holidays, incentive trips, car allowance, and phone allowance
- Secure your future with our 401K plan and profit-sharing opportunities
- Make a real impact as a valued member of our Culture Committee, dedicated to creating an empowering and exhilarating work environment
Additional Information:
- Job Type: Full Time
- Location: Lenexa, KS. (Must be willing to travel)
SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We're a family of respected companies united by ONE goal: to exceed our customers' expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we've grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.SumnerOne is proud to be an Equal Opportunity Employer