Pre-Sales Support Manager
: Job Details :

DescriptionThe Pre-Sales Support Manager is part of the technical support of Landa Digital Printing's sales cycle and the support of new product developments.The role contributes to the demo, sampling, and sales process and provides support as needed at shows and exhibitions to present prospects and customers with all possibilities and best utilization of Landa systems, achieving the best possible results for various products.Responsibilities•Create and assimilate the customer journey in a multidisciplinary environment from a qualified lead stage to the signed purchase order and initial post-sale phase•Design an excellent representation for Landa Digital Printing solutions, demonstrations, pre-sales process and methodology•Support the Marketing and Sales Team with challenges during the sales cycle•Produce creative and innovative samples to show Landa's systems capabilities•Present and explain Landa systems to potential prospects and existing customers ( Demo )•Document and report with SalesForce and other data management systems•Analyze customer print samples and define operational and technical requirements•Support the customer service and marketing departments with printing jobsRequirements•At least 5 years of experience in customer-facing pre-sale roles in the digital printing industry•Inkjet printing or color management experience - an advantage•Willingness and ability to travel abroad frequentlyAttributesExcellent interpersonal skills, a team playerStrong service orientation and problem-solving skillsGood time management and computer skillsAbility to work within a cross-functional team structureAbility to work in a fast-paced environmentExcellent verbal, written, presentation & communication skills