Pre-Service Representative
: Job Details :

Job Requisition: REQ2826Employment Type: Full-TimeShift: Days Hours Per Week: 40 HoursHiring Range : $17.17- $22.32The actual compensation for this position will be determined based on experience and other factors permitted by law.Responsibilities:- Gathers necessary demographic and clinical information from patients and enters into appropriate database. - Seeks appropriate resources to resolve issues about the type, date, and location of prescribed procedures.- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.- Assists with coordination of activities related to insurance pre-certification/authorization.- Provides counseling to patient or patient's representative regarding pre service requirements and instructions.- Verifies insurance for scheduled patients, and advises patients of copayment requirements.- Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.- Assists with maintenance and updating of provider contact information.- Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.- Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.Complexity of Work:Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment.Personal Protective Equipment:Follows standard precautions using personal protective equipment as required.Minimum QualificationsEducation:- High school diploma or GED required.Must be able to speak, read, write and follow instructions in English.Work Experience:- 6 months computer experience required.- Familiarity with medical terminology preferred.