Pre-Service Representative
: Job Details :


Pre-Service Representative

St. Mary's Healthcare

Location: Amsterdam,NY, USA

Date: 2024-12-10T20:31:31Z

Job Description:

Job Requisition: REQ3122

Employment Type: Full-Time

Shift: Days

Hours Per Week: 40 Hours

Hiring Range : $17.34- $22.54

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

- Gathers necessary demographic and clinical information from patients and enters into appropriate database.

- Seeks appropriate resources to resolve issues about the type, date, and location of prescribed procedures.

- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

- Assists with coordination of activities related to insurance pre-certification/authorization.

- Provides counseling to patient or patient's representative regarding pre service requirements and instructions.

- Verifies insurance for scheduled patients, and advises patients of copayment requirements.

- Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.

- Assists with maintenance and updating of provider contact information.

- Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.

- Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.

Complexity of Work:

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

Minimum Qualifications

Education:

- High school diploma or GED required.

+ Must be able to speak, read, write and follow instructions in English.

Work Experience:

- 6 months computer experience required.

- Familiarity with medical terminology preferred.

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