Preowned Golf Club Services Specialist
: Job Details :


Preowned Golf Club Services Specialist

WORLDWIDE GOLF SHOPS LLC

Location: Joliet,IL, USA

Date: 2024-09-15T06:49:41Z

Job Description:
Job DetailsJob LocationWorldwide Golf Shops LLC - IL - Joliet, ILPosition TypeFull TimeJob CategoryWarehouse & LogisticsDescriptionWhat We Offer:
  • We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
  • There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
  • Worldwide Golf has over 95 stores in 25+ states. We've been in business over 50 years, and we are growing!
  • Worldwide Golf is one of the largest golf companies in the US, giving you more opportunities for growth and mobility.
Key Responsibilities:Golf Club Repairs and Customizations:
  • Perform hands-on club repairs and customizations, including re-gripping, re-shafting, loft/lie adjustments, club building, ferrule repairs/replacements, etc.
  • Examine preowned clubs to determine the need for grip replacement before processing customer orders for shipment.
  • Re-grip golf clubs as part of the customer service order fulfillment process and inventory workflow.
  • Assess damaged clubs, identify required repairs, and execute them safely and efficiently.
  • Assemble club heads and shafts received from manufacturers according to each OEM's specifications.
  • Polish clubs to enhance their overall condition.
Inventory Management:
  • Accurately and efficiently receive golf club products into our web-based inventory systems.
  • Apply standardized procedures to determine the brand, model, and specific attributes of each preowned club or shaft received.
  • Evaluate the condition of each preowned golf club and assign a rating based on our criteria.
  • Troubleshoot and identify issues with preowned golf club receipts and communicate these to the supervisor and procurement team.
  • Receive new golf products using the Company's proprietary PO/UPC based receiving systems.
  • Process products returned by customers within the allowed time frame as per the Company's terms and conditions.
  • Validate system receipts against all paperwork and control sheets, communicating any discrepancies to the supervisor and procurement team.
Additional Duties:
  • Assist with daily operations in other areas such as customer service and order fulfillment as needed.
  • Support redundancy efforts in other warehouse areas like shipping, receiving, and material handling.
  • Perform inventory pick activities required to collect products for service and refinishing processes.
Qualifications and Skills Desired:
  • Direct hands-on experience in club repair and customizations.
  • Competent in using Microsoft Office™ applications.
  • Experience with inventory management software is a plus.
  • Strong attention to detail and the ability to ensure accuracy in all tasks.
  • Effective written and verbal communication skills.
  • Good organizational and time management skills.
  • Ability to work both independently and as part of a team.
  • Ability to follow instructions and hold oneself accountable for meeting process expectations.
Who We Are:The Worldwide Golf family of brands includes well-renowned golf retail and e-commerce brands, including:Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com
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