The Prep Cook - Banquets is responsible for maintaining production quality and consistency, preparation levels and execution of instruction in accordance with Banquet standards. The prep cook is responsible for the completion of basic culinary tasks including preparation of product for banquet events in accordance with guidelines, production sheets, and instruction. This is a supportive role preparing food for service in other areas. Candidate should possess a basic understanding of various cooking methods, ingredients, equipment, and procedures, and will accomplish tasks by managing time appropriately to provide a positive guest experience.All duties are performed in accordance with department and Sunseeker Resorts policies, practices, and procedures. JOB DUTIES
- Prepare product to desired quality, quantity, and presentation.
- Follows production sheets and lists to ensure mise en place is executed in a timely manner.
- Maintain a quality standard as set by the hotel brand.
- Assist the team towards achieving exceptional guest service.
- Ability to produce high quality preparation in an efficient manner.
- Maintain preparation levels for a seamless execution.
- Exercise discretion and independent judgment when evaluating new programs, new services, and new ideas.
- Stay abreast of property goals to create support and present departmental goals to executive leadership.
- Continue to learn and be on the forefront of new technology for the hotel industry.
- Create ways to further enrich the guest experience by continuously reviewing, implementing, and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards.
- Proactively seeks feedback and communicates with other departments when opportunities present themselves ensuring a seamless and elevated guest experience.
- Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest's satisfaction.
- Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices.
- Foster a team belief that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management.
- Ensure all accounting, payroll and team member relations matters are handled in compliance with company policy.
- Perform other functions as needed.
Minimum RequirementsCombination of Education and Experience will be considered.Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.
- High School Diploma or equivalent. Culinary degree or certificate is preferred.
- Minimum of 1-2 years' work experience in a culinary position in a restaurant atmosphere.
- Food handler certification by state recognized agency.
Other Minimum Requirements:
- Basic knife skills utilized on a daily basis.
- Ability to undertake basic culinary duties including chopping vegetables, portioning products, and basic food preparation.
- Ability to read a recipe and execute upon it consistently.
- Basic knowledge of food safety procedures and guidelines.
- Able to listen, communicate effectively and follow instructions.
- Basic understanding of various cooking methods, ingredients, equipment, and procedures.
- Must have some knowledge of classic cooking techniques and dishes.
- Ability to work varied shifts, including weekends and holidays.
- Excellent customer service skills.
- Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
- Must possess mature personal discretion and sound judgment.
- Excellent organizational, analytical and project management skills, with particular attention to quality and detail.
- Professional appearance and demeanor.
Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.For more information, see www.sunseekerresorts.com