Shift Hours Available: Mon-Fri, rotate every other Saturday, 7:30AM - 4PM, 8:30AM - 5PM, 12PM - 8:30PM **2 Month training onsite/Then assigned to one of our Medisys Clinics** Jamaica Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department. As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient. Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues. Additional responsibilities include:
- Conducting outreach to patients.
- Identifying missing or overdue medical services.
- Assisting with scheduling patient internal and external appointments and services.
- Investigating, identifying and resolving problem barriers to appointment compliance.
- Informing physicians of patients' missing medical services.
- Advising and assisting individuals with information regarding resources and patient rights.
- Participating in patient educational support groups.
Tagged as: patient navigation
Requirements - A minimum of an Associates' degree is a minimum.
- At least 3 years of experience in community health.
- Strong computer skills (EMR systems, Excel, Word, Power Point,). Bilingual / Multilingual (Spanish, Hindi, Bangla or Creole) required.
- Highly motivated, detail-oriented and task-driven.
- Understanding of cultural competency common to the community.
- QMI (Qualified Medical Interpretation) certification a plus.
Jamaica Hospital Medical Center is an equal opportunity employer committed to serving our patients and the community in a way that is second to none by embracing a compassionate care environment throughout our entire organization. We are a caring group of colleagues, passionate for creating positive patient and colleague interactions by fostering a culture that respects and embraces diversity and inclusion. If you are dedicated to caring for the well-being of others and share our same values, we welcome you to join our JHMC family!