Jamaica Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department. As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient. Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues. Job responsibilities include:
- Conducting outreach to patients.
- Identifying missing or overdue medical services.
- Assisting with scheduling patient internal and external appointments and services.
- Investigating, identifying and resolving problem barriers to appointment compliance.
- Informing physicians of patients' missing medical services.
- Advising and assisting individuals with information regarding resources and patient rights.
- Participating in patient educational support groups
Requirements - A minimum of an Associate' degree is a minimum.
- At least 3 years of experience in community health.
- Strong computer skills (EMR systems, Excel, Word, PowerPoint,).
- Bilingual / Multilingual (Spanish, Hindi, Bangla, or Creole) preferred.
- Highly motivated, detail-oriented, and task-driven.
- Understanding of cultural competency common to the community.
- QMI (Qualified Medical Interpretation) certification is a plus.
SALARY: $23.7690/hr. - $26.1030/hr.