DescriptionLeads the client business through all aspects and phases of SAP implementation. Uses in-depth knowledge of SAP best practices, industry standards, and systems expertise to determine the best options for client implementation. Identifies strategic and long-term solutions. May frequently supervise Consultants, Senior Consultants, other Principal Consultants. May supervise external contractors for the duration of a specified project.Essential Functions
- Functions as a team leader or supervisor analyzing client's business and technical requirements in order to deliver a successful implementation.
- Develops and maintains client relationships and collaborative team environments with internal colleagues and client business/IT staff.
- Leads initial process to capture business requirements, system design, recommendations and prototyping including potential solution options.
- Completes design documentation and defines implementation strategies to include outlining short-term and long-term options for clients.
- Completes project planning and scoping activities to ensure successful implementation including projecting costs and deliverables, resource planning and utilization, charge management, and user support.
- Completes system set-up and configuration to ensure technical design specifications to address client requirements.
- Supervises test development, completes test designs and conducts system testing to ensure effective test execution strategy for project.
- Identifies and resolves issues stemming from configuration and identified through testing.
- Develops training materials, identifies a delivery strategy and facilitates training for end-users to ensure client satisfaction and successful end-user adoption.
- Directs final system set up and cutover, resolving any outstanding exception items or issues.
- Completes travel planning and logistics, project tracking, project status updates, tracking time and expenses, and ensuring adherence to project budget.
Essential Functions (Continued)
- Works with Developers, Business Development, Professional Services Management, and other Rizing resources to provide pre-sales assistance and accurate Statement of Work preparation.
- Provides training, coaching, and mentoring to other consultants and client contacts.
- Completes continuing education activities to attain and maintain professional certifications.
- Performs other duties as assigned.
Required Qualifications
- Bachelor's Degree in Business, Computer Science, Information Systems, or equivalent experience in a related field.
- 10 years SAP Consumer Industries implementation experience including requirements gathering, configuration, system design, training, and change management.
- 3 years of experience in solution delivery.
Desired Qualifications
- Relevant SAP Certifications.
Knowledge, Skills, and Abilities (KSAs)
- Expert knowledge of SAP Consumer Industry best practices.
- Advanced proficiency in Microsoft Office Suite programs.
- Ability to attentively listen and effectively communicate in oral and written format with clients.
- Ability to build relationships, effectively articulating ideas to various audiences, creating and delivering presentations, facilitating focus groups and workshops.
- Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
- Ability to build and scope a project plan and oversee successful completion.
- Ability to work collaboratively as part of a diverse project team, deploying the features and functions of SAP products as outlined in the Statement of Work.
- Ability to work independently with minimal supervision.
- Ability to analyze and solve complex problems, with the ability to implement resolutions.
- Ability to think in abstracts and logically, diligently asking probing questions and recommending solutions.
- Ability to establish and manage multiple priorities and meet tight deadlines with attention to detail and strong organizational skills.
- Ability to lead and manage others.
Knowledge, Skills, and Abilities (Continued)Work Environment and Special Consideration
- Works in a professional office and/or remote office environment.
- Routinely uses standard office equipment such as laptops, monitors, printers, scanners, phones, and headsets. May also use white boards and/or virtual meeting rooms.
CompetenciesExcellenceRespectCollaborationIntegrityCourage Rizing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Ready to become someone's hero?At Rizing we solve business challenges. We create solutions that accelerate our clients' ability to excel at what they do best - so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.We're a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.We're not so big to have lost sight of our mission and vision or to have lost connection with our clients. We're the right size to deliver personal professional services and to give our employees opportunities that often aren't available at larger firms.If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.