General Summary:Provides services and support to individuals to develop and enhance community and independent living skills. Instructs, assists, and monitors clients in accordance with service plans.Assists in providing a safe and therapeutic environment. Under close supervision, participates in the initial assessment, intervention, planning and re-evaluation of client's needs based on behaviors. Principal Responsibilities and Duties:
- Work with clients to learn or regain skills for successful community living including independent living skills (shopping, cooking, cleaning, budgeting and transportation) and socialization (enhancing social and/or romantic relationships, recreational and leisure pursuits that contribute to community integration) utilizing deliberate and consistent skills training which typically includes staff demonstration, working side by side, facilitating groups, client practice/roleplaying and staff feedback, as well as prompting and cueing.
- Provides input into the Individual Rehabilitation Plan (IRP) process.
- Coordinates comprehensive care to assigned clients.
- Monitors clients' medications, ensuring compliance with medical regimen.
- Maintains accurate, up-to-date documentation of all services in a timely manner. Creates contact notes, end-of-shift notes, incident reports and other documentation as directed by supervisor.
- Maintains client privacy in accordance with HIPAA, MD Privacy Laws and Sheppard Pratt policy.
- Completes assigned training and documentation as required by regulation and accreditation bodies.
- Monitors and reports any changes in client's conditions, physical health and/or mental health.
- Monitors, reports and participates in managing home environments for assigned locations including cleanliness, pest control, health and safety and property management. Responsible for addressing immediate health/safety concerns and reporting cleanliness issues to supervisor. Responsible for helping clean with clients.
- Supports clients in maintaining rules and basic program guidelines. With guidance from supervisor, provides crisis support/intervention and facilitates appropriate utilization of community support systems.
- Provide transportation to clients in a personal vehicle and/or agency-owned vehicles including large passenger vehicles as assigned.
- Assists clients in accessing resources, including making referrals.
- Provides additional and or relief coverage as assigned. Will fill in for staff when there is planned time off by teaching onsite and/or providing telehealth services.
- Completes monthly notes.
- Assists with outreach in the community through face-to-face visits.
- Scans documentation into the EMR (HIPAA, agreements, annuals, etc.)
- Completes attendance tracking in EMR.
- Attends, documents and distribute notes from clinical coordination meetings.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities Required:
- Work requires the ability to read, write, and speak English and working knowledge of specific patient population served, e.g., children and adolescents or adults with mental disorders.
- High school Diploma or equivalent required. BA/BS in Human Service and/or related area preferred.
- Ability to obtain additional certifications/trainings as may be required for certain programs (e.g., CPR/First Aid, Infection Control, Food Safety and Handling, and Crisis Intervention/Suicidal Protocol).
- Work requires orientation period to obtain sufficient familiarity with behavioral rehabilitation methods, procedures and techniques, Program policies and procedures, and specific patient population.
- Generally, must possess a valid state driver's license with 3 or fewer points at time of hire.
- Certain programs and positions may require access to a vehicle during working hours for work related duties, including transporting clients as necessary. When access to a vehicle is required vehicle insurance must name the employee as an insured driver.
- The ability to physically assist clients with daily tasks.
- Good organizational, communication and time management skills.
- Ability to establish rapport and to assist client to identify his or her own needs (i.e., self-care skills, social skills, independent living skills, medication management, health- mental and somatic, entitlements, and vocational) to establish appropriate rehabilitation goals and to provide internal and/or community referrals when necessary.
- Working knowledge of Microsoft Office, ability to navigate through applications and utilize keyboard to input required documentation into electronic health record.
- Must be able to work variety of shifts including day, evening and weekend hours and holidays.