Location: Round Lake,IL, USA
Order Management Coordinator Job Description
GENERAL SUMMARY
Enters and maintains purchase order status using internal system. Coordinates with stakeholders and customers for needed information to enter and track orders accurately. Run internal and client reports to capture assigned work and track order progress. Responds to internal and external job inquiries. This role will be expected to drive results from support functions through effective regular communication. The candidate will have strong ability to follow up with support team members on action items and drive project tasks to closure. This role will require tactical support and hands-on execution of assigned tasks by the program manager.
To be successful, the position will interface with executives, managers, engineers, and suppliers. Strong communication and organization skills along with working knowledge of PO process.
PRINCIPAL ACCOUNTABILITIES:
· Creation of Purchase Orders, shopping carts etc.
· Following up with suppliers on open Purchase Orders and communicating to the internal group on delays
· Work with the project managers and suppliers to provide quotes
· Update system records to complete source changes
· Meet with support function team members regularly to close out project activities
· Manage/support weekly supplier calls for milestone status updates
· Support project as needs as scope changes
· Track key milestones to the project for report output as needed
· Escalate issues to project manager which could cause delay in the timeline
· Invoice reconciliation
· Tracking cost center and project budget spend
· Accurately inputs and monitors orders according to client and company procedures
· Supports department manager and staff with project update requests
· Download and process client reports to capture assigned projects
· Routine and project-specific correspondence to staff and clients
· Managing/maintaining incoming project documentation
· Interact with clients, coworkers, and customers daily
· Notifies various entities as needed to update work order status as project progresses
· Responds to inquires in a timely manner
SKILLS AND EXPERIENCE:
Required:
· High school diploma or equivalent
· 3+ years of relevant experience
· Ability to take initiative when required.
· Excellent organization/data management skills.
· High level of interpersonal skills to work effectively with others.
· Ability to work independently with minimal supervision.
· Ambitious self-starter.
· MS Office product experience, emphasis on Excel with basic formula experience.
· Ability to prioritize workload to meet project demands.
· Advanced and intermediate knowledge of Coupa procurement functions.