Location: Oshkosh,WI, USA
Location : Name
Oshkosh
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Job Title: Produce Evening Supervisor
FLSA Status: Hourly
Reports To: Produce Department Manger
Provides assistance to the Produce Department Manager by working closely with all Produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met. Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Performs tasks as delegated by the Produce Department Manager and effectively leads the Produce Department in the absence of the Department Manager.
* Reinforces Festival culture, customer service, and performance expectations to all Produce associates.
* Assists in training new Produce associates, and re-trains as necessary
* Answers questions and provides guidance to all Produce department associates
* Ensures all department standards are being met in the Produce department.
* Observes sales floor and back stock conditions; takes action to correct areas of opportunity
* Maintains appropriate stock levels and ensures accurate pricing on products sold
* Communicates and works cooperatively with Store Director, Produce Manager/Assistant Manager, other Department Managers and Produce associates to maintain standards and exceed guest expectations
* Provides customer service to guests.
* Assists guests with finding items they are looking for
* Takes orders and other special requests
* Answers the telephone and assists callers using proper phone etiquette
* Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
* Assists all department associates with daily responsibilities while leading by example.
* Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
* Required to maintain food safety logs.
* Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
* Other duties as assigned.
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to deal tactfully and effectively with customers and all personnel
* Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
* Complete understanding of all safety requirements and company safety policies
* Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
* Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Standing for extended periods of time.
* Lifting up to 50 pounds on an occasional basis.
* Occasional exposure to extreme temperatures.
WORK SCHEDULE
The Produce Evening Supervisor is a full-time hourly position.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.
Address
2415 Westowne Avenue
City
Oshkosh
State
WI
Postal Code
54904